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Windows 7: Error 80073701 when trying to install updates...

24 Oct 2014   #1
jackmccoy01

Windows 7 Ultimate x64
 
 
Error 80073701 when trying to install updates...

Ran Windows Update Readiness tool, here is the result:

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-24 18:48

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f)	CBS MUM Missing	0x00000002	servicing\Packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum		
(f)	CBS MUM Missing	0x00000002	servicing\Packages\Package_1_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum		
(f)	CBS MUM Missing	0x00000002	servicing\Packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum		
(f)	CBS MUM Missing	0x00000002	servicing\Packages\Package_2_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum		
(f)	CBS MUM Missing	0x00000002	servicing\Packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum		

Checking Component Store

Summary:
Seconds executed: 270
 Found 5 errors
  CBS MUM Missing Total count: 5

Unavailable repair files:
	servicing\packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_1_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum
	servicing\packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum
	servicing\packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_1_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.cat
	servicing\packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_2_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.cat
	servicing\packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.cat



My System SpecsSystem Spec
.
26 Oct 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - jmcaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder jmcaa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
Reply

 Error 80073701 when trying to install updates...




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