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Windows 7: Windows Update - four failures (Codes 80073712 and 9C57)

28 Oct 2014   #11

Windows 7 Pro 64-Bit

SFC reported no integrity problems. Here is the link to the CBS logs at Dropbox:

Regarding Internet Explorer, this is a strange one. The Windows Start button does not have the Search box under the All Programs button. In Windows Explorer, I am used to having a search box in the upper right side of the window, but it is not there either. Just browsing around manually, I did not find iexplore.exe. I did find the Run command, and typed iexplore.exe, but it was not found on the computer.

My System SpecsSystem Spec
29 Oct 2014   #12

Windows 7 Pro 64-Bit

I have solved a couple of the problems. For whatever reason, the Repair defaulted to Windows Features for Search and Internet Explorer both in the OFF configuration. They have both been enabled now (but with IE8). Currently updating to IE11.
I fixed the Avast problem by installing the latest version.
That leaves me with the two Adobe issues (Photoshop and Elements). Any idea what to try there? (See previous post for CBS info.)
My System SpecsSystem Spec
30 Oct 2014   #13

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

As I said earlier, these relate to Visual C++ installs - look for the entries in the Programs listing, and see if you're offered the option to repair the install of Visual C++. If not, you can try uninstalling it and reinstalling the same version from a fresh download.
My System SpecsSystem Spec


 Windows Update - four failures (Codes 80073712 and 9C57)

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