Trying to download Internet Explorer 11 but I keep receiving code 9C59

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  1. Posts : 12
    Windows 7 Home Premium 64bit
       #1

    Trying to download Internet Explorer 11 but I keep receiving code 9C59


    I use a packard bell easynote TJ65 with Windows 7 Home Premium 64bit. Everytime I try downloading IE 11 though Windows Update or the website, code 9C59 keeps popping up. I tried some tips on the website but I think it made the problem worse. Unfortunately I have no knowledge of computer programming and things so I have no other hope left to resolve this problem. Help please!
    Last edited by sealionforever; 26 Oct 2014 at 14:23.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow the Windows Update Posting Instructions and post the requested data
    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

    please also upload the file C:\Windows\IE11_Main.log
      My Computer


  3. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    It was too big indeed


    If there are more files missing, let me know.
    Thank you in advance!
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    There are a number of errors with Manifest files - these require CheckSUR to properly identify and fix.
    There is no CheckSUR.log file in your upload.

    PLEASE UPLOAD THE FILE IF IT EXISTS - if not, then please run the CheckSUR tool and post the log, or post the errors received when attempting to run it.
      My Computer


  5. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    These should do the trick :)
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    You have a few routine problems, and one not so routine....
    Here's the routine ones.
    Code:
    Unavailable repair files:
     servicing\packages\Package_1_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.mum
     servicing\packages\Package_for_KB2859903_RTM~31bf3856ad364e35~amd64~~10.2.1.0.mum
     servicing\packages\Package_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.mum
     servicing\packages\Package_1_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.cat
     servicing\packages\Package_for_KB2859903_RTM~31bf3856ad364e35~amd64~~10.2.1.0.cat
     servicing\packages\Package_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.cat
    I'll post a fix protocol for those shortly.
    The not-so-routine one may take a little time...
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    I've uploaded a file - sfeaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder sfeaa in the same place.
    Open this folder - there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  8. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Here you go :)
    If it works out or not, I want to say thank you man!
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    OK - now the trick is going to be to fix this Key.
    Code:
    Checking Component Store
    (f) CSI Missing Winning Component Key 0x00000000 x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.5592_none_3b124bdfc9ac2eae
    I'll try and post a fix this evening after work.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    Nope - sorry, but you'll have to wait a bit longer while I call in the cavalry as I cannot for the life of me work out the best way to attack Winning Component Key problems.

    Hopefully it won't be too much longer!
      My Computer


 
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