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Windows 7: Windows Update fails with certain updates only

27 Oct 2014   #1

Western Australia
Windows Update fails with certain updates only

Recently I have been having issues with Windows Update. There are Three updates that I cannot install whether it be through Windows Update or downloading them manually from the Microsoft Website.

The update codes are:

KB2984976 &

When trying to update through Windows Update, I get the error codes 800B0100 & 80073712. Although when I try to install them by getting the updates from the website manually, it notifies me that the updates don't apply to my system even though they're for Winows 7. I am still able to install definition updates and another XML update worked, but not these Three. I have run DISM to attempt to restore PC health which does not even run, I also have run sfc/scannow now multiple times but it always reports that it "was unable to fix some of them"

I followed all the instructions in the posting thread and in the attachment section it says the max file size for a zip folder is 8MB although my CBS log is 20MB, what should I do? My version is Windows 7 64 Bit Home Premium.

Thanks in advance.

My System SpecsSystem Spec
28 Oct 2014   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons) Alternatively, upload the full set to your favoured fileshare site (preferably DropBox or OneDrive) and post a link.
My System SpecsSystem Spec

 Windows Update fails with certain updates only

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