Windows 7 64 - Windows .NET Update KB2972211 - Error Code 800737


  1. Posts : 11
    Windows 7 Ultimate x64
       #1

    Windows 7 64 - Windows .NET Update KB2972211 - Error Code 800737


    Hi,

    the Update above won't install on my machine. I tried several fixes - Microsoft FixIt, complete deinstallation - but nothing helps. Everything thing else (updates) works fine, after the deinstallation of Microsoft .NET Framework the Microsoft Security Essentials Update popped up (didn't before, but I did simultaneously remove my Avast! AV)

    1. I have tried to run the System Readiness Tool - error 0x8007000d. (Try to fix that atm with Microsoft help routine)

    2. Did run several sfc /scannow, it reports some corrupted system files that it cannot fix and I had to run it 3 times before reaching 100%, due to holds. CBS Log is attached.

    P. S. Several reboots - no change.
    Last edited by PlayersFinest; 30 Oct 2014 at 06:50.
      My Computer


  2. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #2

    Update 1: Got the SRT to work with the MS fix, logs attached.

    - DISM.exe /Online /Cleanup-image /Scanhealth needed two tries
    - DISM.exe /Online /Cleanup-image /Restorehealth didn't work (error code 87)
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    Those commands are only valid in Windows 8 and up.

    The last SFC scan reveals the following problems.
    Code:
     Line 7234: 2014-10-30 12:01:35, Info                  CSI    00000388 [SR] Repairing 9 components
     Line 7235: 2014-10-30 12:01:35, Info                  CSI    00000389 [SR] Beginning Verify and Repair transaction
     Line 7238: 2014-10-30 12:01:35, Info                  CSI    0000038b [SR] Cannot repair member file [l:20{10}]"IMJPZP.DIC" of Microsoft-Windows-Desktop_Technologies-Text_Input_Services-IME-Japanese-ZipCodeDictionary, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 7241: 2014-10-30 12:01:35, Info                  CSI    0000038d [SR] Cannot repair member file [l:20{10}]"msyhbd.ttf" of Microsoft-Windows-Font-TrueType-MicrosoftYaHeiBold, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 7244: 2014-10-30 12:01:35, Info                  CSI    0000038f [SR] Cannot repair member file [l:16{8}]"msyh.ttf" of Microsoft-Windows-Font-TrueType-MicrosoftYaHei, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 7247: 2014-10-30 12:01:36, Info                  CSI    00000391 [SR] Cannot repair member file [l:22{11}]"PINTLGT.IMD" of Microsoft-Windows-IME-Simplified-Chinese-TrigramDictionary, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 7250: 2014-10-30 12:01:36, Info                  CSI    00000393 [SR] Cannot repair member file [l:18{9}]"Chess.dll" of Microsoft-Windows-Shell-PremiumInboxGames-Chess, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 7253: 2014-10-30 12:01:36, Info                  CSI    00000395 [SR] Cannot repair member file [l:24{12}]"Narrator.exe" of Narrator-NonMSIL, Version = 6.1.7601.22116, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 7256: 2014-10-30 12:01:36, Info                  CSI    00000397 [SR] Cannot repair member file [l:24{12}]"win32spl.dll" of Microsoft-Windows-Printing-Spooler-Networkclient, Version = 6.1.7601.22502, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

    I'll post a fix protocol later.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I've uploaded a file - pftaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\pftaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\pftaa
    or
    DIR E:\pftaa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\pftaa <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  5. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Did the scan, no cbs.log to post (?), everything went fine. Now I'm doing the "looking for updates" check (no updates were found, but before the reboot there were about 3 in queue).

    Starting at 1 now again, because the update is still stuck with 80073701. :/
      My Computer


  6. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Finally gave up on this after weeks - simply unfixabale.
      My Computer


 

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