Windows 7 Pro 64-bit update error code 8007370B

Hmmm - please run both SFC and CheckSUR, and post the logs together with the C:\windows\windowsupdate.log file ( I really wasn'texpecting any positive results at this stage!)

We have progress
CheckSUR ran OK, and fixed a few of the payload file errors - There's still a C Mark error outstanding...

Code:

(f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_5df488a7d948b37d amd64_microsoft-windows-a..orecodecs.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a0117050dc6b1274

I'll try and sort that one out today.

SFC found the following errors (and finished successfully)

Code:

 Line 4375: 2014-11-09 15:04:37, Info                  CSI    00000348 [SR] Repairing 5 components
 Line 4376: 2014-11-09 15:04:37, Info                  CSI    00000349 [SR] Beginning Verify and Repair transaction
 Line 4381: 2014-11-09 15:04:37, Info                  CSI    0000034c [SR] Cannot verify component files for Microsoft-Windows-ALG.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 4384: 2014-11-09 15:04:37, Info                  CSI    0000034e [SR] Cannot repair member file [l:16{8}]"apps.inf" of Microsoft-Windows-shell32, Version = 6.1.7601.18517, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 4387: 2014-11-09 15:04:37, Info                  CSI    00000350 [SR] Cannot repair member file [l:20{10}]"WsmRes.dll" of Microsoft-Windows-Web-Services-for-Management-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 4392: 2014-11-09 15:04:37, Info                  CSI    00000353 [SR] Cannot verify component files for Microsoft-Windows-Security-Credential-Manager-Command-Line-User-Interface.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 4395: 2014-11-09 15:04:37, Info                  CSI    00000355 [SR] Cannot repair member file [l:32{16}]"AuthFWSnapin.dll" of Networking-MPSSVC-Admin, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

I'll put up a fix protocol for that later.

Found a couple more bitflips that we need to address before we start replacing files...


I've uploaded a file - n2caf.zip - to my OneDrive at Noel's OneDrive

Please download and save it to your desktop.

Right-click on the file and select Extract All, andsave to the default destination (which should be a folder on the desktop)



Create a new System Restore point



Open an Elevated Command Prompt, and run the followingcommands.

Code:

IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY "%userprofile%\desktop\n2caf\COMPONENTS" C:\Windows\System32\config
  
.

If you get an error with either command, STOP THERE -do not reboot! - post for instructions.



Assuming both commands go OK, reboot, and run anotherCheckSUR scan - post the new CheckSUR.log file.

Code:

Checking Component Store
(f) CSI Payload File Missing 0x00000000 mscorlib.dll amd64_mscorlib_b77a5c561934e089_6.1.7601.18299_none_546d3d32697be903 
(w) CSI S256H Incorrect 0x00000000 S256H amd64_microsoft-windows-alg.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b09e0ee225f9b48e Invalid Length: 31
(w) CSI S256H Incorrect 0x00000000 S256H x86_microsoft-windows-s..interface.resources_31bf3856ad364e35_6.1.7600.16385_en-us_66462316273e5577 Invalid Length: 31
(f) CSI Payload File Missing 0x00000000 webengine.dll x86_netfx-web_engine_dll_b03f5f7f11d50a3a_6.1.7601.22515_none_f42de1c60e368b6c 
(f) CSI Missing C Mark 0x00000000 c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7601.17514_60259c6fd6373717 amd64_microsoft-windows-a..orecodecs.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a0117050dc6b1274 Missing c!
(fix) CSI Missing C Mark CSI Registry Item Repaired c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7601.17514_60259c6fd6373717 successfully added to amd64_microsoft-windows-a..orecodecs.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a0117050dc6b1274
(f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_5df488a7d948b37d amd64_microsoft-windows-a..orecodecs.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a0117050dc6b1274

... Now that's interesting!
The two SHA256 errors found here are actually ones that I repaired in yesterday's upload - I'll have to think about what this implies.

I'll post again after work.

OK -it was my fault

I've uploaded a file - n2caf.zip - to my OneDrive at Noel's OneDrive

Please download and save it to your desktop.

Right-click on the file and select Extract All, andsave to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

Code:

IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1 
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1 
COPY "%userprofile%\desktop\n2caf\COMPONENTS" C:\Windows\System32\config 
  .

If you get an error with either command, STOP THERE -do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run anotherCheckSUR scan - post the new CheckSUR.log file.