Error Installing IE11 Update KB2977629 for Windows 7 x86

Page 1 of 2 12 LastLast

  1. Posts : 7
    Windows 7
       #1

    Error Installing IE11 Update KB2977629 for Windows 7 x86


    Windows 7 x86, downloaded offline installer IE11-Windows6.1-KB2977629-x86.msu (need the last version of IE11 because older versions don't work correct with some software) getting an error, something like "not suitable for this computer" (sorry, don't know the exact translation to english). Before I also installed IE11-Windows6.1-KB2929437-x86.msu as it was told in KB article.

    In the event logs i see the error because of 2149842967:
    Source: WUSA
    ID: 3
    SFC /scannow shows no errors

    Also there is an update which can't install and shows error 9c48
    Computer in corporate network, all updates are installed with WSUS. Other computers don't have this problem, only this one.

    I tried to uninstall IE11 with the command FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart" - after that I couldn't install it again. had to recover from the latest recovery point.

    Also I installed the Windows6.1-KB947821-v34-x86 update, which should fix some problems, but it did not happen
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    I'm low on knowledge in this area but I did find something from Microsoft.
    Seem like that update is for Server.

    Download Cumulative Security Update for Internet Explorer for Windows Server 2003 (KB2977629) from Official Microsoft Download Center


    Supported Operating System
    Windows Server 2003 Service Pack 2

    • This update applies to Internet Explorer with the following operating system:
      • Windows Server 2003 Family








    From your post.#1

    not suitable for this computer
    Don't give up their might be someone that can help you get around this problem.

    Your system specs need to be filled in completely. You are only showing this.

    Computer type PC/Desktop
    OS Windows 7
      My Computer


  3. Posts : 7
    Windows 7
    Thread Starter
       #3

    there are some different versions of the update for many OSes and IEs... I'm pretty much sure I downloaded the right version - IE11 for W7x86
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    Please fill in your specs so other members know what your computer spec's are.
    That help us help you.

    This tutorial by Brink should help you.

    System Info - See Your System Specs

    Did Windows 7 Updates recommend this KB?
      My Computer


  5. Posts : 7
    Windows 7
    Thread Starter
       #5

    Layback Bear said:
    Please fill in your specs so other members know what your computer spec's are.
    i'm sure that's not a HW problem, but if you insist:

    the last line with OS says: "MS Win 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1"
    Graphics: Standard VGA graphics adapter
    Sound: Device with HDAudio support

    computer is not mine, it's of one of the user's computers here in my company, where i am sysadmin. the problem is only with this computer

    Layback Bear said:
    Did Windows 7 Updates recommend this KB?
    where can i see if MS recommends this update?
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #6

    Run Windows 7 Updates and see if it is offered. If Windows 7 Updates doesn't offer the (KB) then your computer doesn't need it.
    While you are there check (view update history) and (Installed Updates) for that (KB)
    I'm confused; you are the system administrator correct.

    Does this computer hooked to a company network or domain?
    Do you have a I.T. department at your work place?
    You have Windows 7 Pro and you are trying to install a (KB) for Windows Server/

    You could also try opening I.E. and select Help/About Internet Explorer and update Internet Explorer from there.

    Note:
    I use Windows 7 Pro/64 and KB2977629 is installed.
    It must of installed through Windows Updates.
    You might already have the update.
      My Computer


  7. Posts : 7
    Windows 7
    Thread Starter
       #7

    Layback Bear said:
    Does this computer hooked to a network or domain?
    Do you have a I.T. department at your work place?
    You have Windows 7 Pro and you are trying to install a (KB) for Windows Server/
    orly?

    I'm confused; you are trying to help correct

    Also as I told before we have Win7 systems with a newer version of IE11. on this particular computer version is 11.0.9600.16428
    I have a computer with 11.0.9600.17278 in the network, that's where I found the KB2977629


    Layback Bear said:
    Does this computer hooked to a network or domain?
    Do you have a I.T. department at your work place?
    of course it's domain network
    I'm in an IT department, and fortunately I can see what version and for what OS I'm downloading

    Layback Bear said:
    Run Windows 7 Updates and see if it is offered. If Windows 7 Updates doesn't offer the (KB) then your computer doesn't need it.
    it offers nothing. updates are ruled by systems administrator - WSUS

    Layback Bear said:
    Note:
    I use Windows 7 Pro/64 and KB2977629 is installed.
    It must of installed through Windows Updates.
    You might already have the update.
    Note: I have a trouble with KB2988629, that's why i created the post in this forum. if it was installed already - i wouldn't begin the thread
    If the update was installed, the IE11 version would be higher, i wouldn't begin the thread
    Note one more thing: you say that i'm trying to install a KB for Windows Server and you have that KB installed on your non-server Win7x64... I'm confused again

    P.S. Sorry, the screenshot of a newer version of IE11 is from another computer with Win8, now you can be confused too, but I'm downloading the right version of KB for Win7x86 and it's not installed correctly
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    I'm confused; you are trying to help correct
    From your post # 5
    where can i see if MS recommends this update?
    A I.T. department that doesn't know how to check for Windows Updates doesn't make sense to me.
    Have a nice day.
      My Computer


  9. Posts : 7
    Windows 7
    Thread Starter
       #9

    Layback Bear said:
    A I.T. department that doesn't know how to check for Windows Updates doesn't make sense to me.
    Have a nice day.
    well, yes. once WSUS is configured - you forget about the updates, also i'm not responsible for updates via WSUS, the other admin is.
    now I'm responsible for the user's software, and some 3rd party software is not working correctly in present version of IE11, but it works great in the 11.0.9600.17278 version. that's why I'm trying to install that update, but it's not installed correctly. that's why I'm here, as the topic says, error installing IE11 update
      My Computer


  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #10

    Prerequisite updates,
    Make sure these updates installed successfully,
    KB2729094, KB2670838, KB2786081, KB2834140 &KB2882822

    Also after uninstalling ie11 what did you roll back to ?
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:32.
Find Us