Windows 7 Proressional Activation is not valid after cloning


  1. Posts : 3
    Windows Prox64
       #1

    Windows 7 Proressional Activation is not valid after cloning


    The original Windows 7 home premium was installed and activated By HP from whom the computer was purchased in 2010. We later purchased an anytime upgrade to Windows 7 Professional and
    activated on the original hard drive. In Oct 2014, the original hard drive was replaced with a higher capacity drive and the system was cloned to the new hard drive.

    Now windows update will not work. A message is received that the service is not running, however when it is check in services it is running. We received a message that the windows 7 pro is not genuine. We ran the validation routine and it asked for our product key. We entered the only product key we have; the key for the anytime upgrade to Windows 7 Professional, the dialog stated that the key was invalid.

    We contacted Windows "Support.Microsoft.com/help" connected with a technician who stated that to correct the system we would have to perform a clean install of a full version of Windows 7 Professional to correct the situation, since the original installation was tied to the identity of the original hard drive.

    Intuitively, one would assume that there is some other way. Can you help?

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-HGJV8-QY7PR-V3Y6Q
    Windows Product Key Hash: a6tmM8S4Is95LQ2slE2vccN7yCg=
    Windows Product ID: 00371-618-3408517-85404
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {FBF0BF2E-8F86-4B6D-8DF4-8349D348922F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Small Business Edition 2003 - 118
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FBF0BF2E-8F86-4B6D-8DF4-8349D348922F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-V3Y6Q</PKey><PID>00371-618-3408517-85404</PID><PIDType>5</PIDType><SID>S-1-5-21-80232080-2741387496-2423306763</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv8 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="6"/><Date>20100531000000.000000+000</Date></BIOS><HWID>AD143807018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>118</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>919B6BA50A27F2A</Val><Hash>EEDS3GcVcCyrs+ZVrB7JOmR/hRU=</Hash><Pid>70160-OEM-5691761-55987</Pid><PidType>6</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-618-340851-01-1033-7601.0000-3112014
    Installation ID: 011496998011118201624824546556827385729903065900115231
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: V3Y6Q
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 11/7/2014 2:17:10 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 11:7:2014 11:45
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAln3ufaaojvMQs0IWyizAUsI9SQlcXQ==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      ASF!            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      SSDT            PmRef        CpuPm
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome quoin mate try this and if your activation code is valid you should be ok to go

    Clean Reinstall - Factory OEM Windows 7

    Just make sure you wipe the drive and format it ready and don't be tempted to pick a higher version than you have - it ends in grief. If this does not work then contact Microsoft and get instructions from them.

    Personally mate I am not a fan of upgrades having problems in the past myself.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    CLEAN INSTALL IS NOT NECESSARY.


    This may simplybe caused by a bad set of Intel Rapid Storage Technology drivers -



    Installing theIntel Rapid Storage Drivers

    try downloadingand installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194



    (you want theiata_enu.exe download)



    Once complete,please reboot twice, then post another MGADiag report.

      My Computer


  4. Posts : 3
    Windows Prox64
    Thread Starter
       #4

    Clean install is not necessary.


    I downloaded and ran the iata_enu.exe file as you suggested, however it reports: "this os is not supported".

    I do not want to do a clean install.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    I've never heard that error from the IRST driver install before....

    However - I suspect that these ones will work...

    Intel Storage Matrix Technology drivers -

    Installing the Intel Drivers

    try downloading and installing them from here -

    https://downloadcenter.intel.com/Det...&DwnldID=17882



    (IATA89ENU.exe)



    Once complete, please reboot twice, then post another MGADiag report.
      My Computer


  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #6

    Ok quoin go with Noels advice I only posted what I did because I saw you had been waiting for a while for a reply and to me a clean install is what I thought is what you could do to avoid the niggles that upgrade might have been causing.

    Personally I am not a fan of upgrades having a few problems in the past myself and it seems I have sent you down the wrong path - apologies for the mistake.
      My Computer


  7. Posts : 3
    Windows Prox64
    Thread Starter
       #7

    Windows 7 Proressional Activation is not valid after cloning


    We are happy to report, that after trying at a later time, the IRST drivers did load and run and after several restarts Windows Update service begin to function and now everything seems to be functioning correctly.

    From what I am able to learn during this process it seems that the cloning process did not copy any of the previous updates from the original drive. So the past issued updates had to be installed.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    I suspect that you are misreading the situation a little.

    It always takes at least TWO reboot for the IRST or IMST install to properly bed in and may need another nudge or two as well - but it is not a surefire cure for the error messages that you had.

    A proper system image backup/restore process will always restore the system to the exact same state - the problem is that a change of hard drives may require a change of the associated drivers. Such a change often happens automatically on the first reboot after the clone - but it can also fail for any number of reasons.
    When it does fail, then you see the problem you got.
    There may also have been a pre-existing problem with Windows update (or the drivers) which prevented installation of updates, and which may not have been obvious. A fresh install of Windows 7 SP1 will have about 150 updates to install - how many were installed in your newly-restored system?
      My Computer


 

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