Update error code 9C48 and 9C59

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  1. wickedmonkey
    Posts : 8
    Windows 7 Pro x64
       New #1

    Update error code 9C48 and 9C59


    Hi there, Need some help getting some updates that won't update. This is for installing IE10 (which is funny because I'm already running IE 10) and then installing IE 11.

    Downloaded the System Update Readiness Tool and installed it

    Completed a SFC scan (no problems detected)

    Ran the windows update repair tool

    Nothing made a difference.

    Here's a link to the CBS.zip https://drive.google.com/file/d/0B27...ew?usp=sharing

    Thanks,

    Shawn
      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    You appear to have some major corruption.
    Here's what CheckSUR found...
    Code:
    Unavailable repair files:
 servicing\packages\Package_110_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_146_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_147_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_148_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_149_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_150_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_160_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_161_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_162_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_163_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_164_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_165_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_166_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_167_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_168_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_169_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_170_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_171_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_172_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_173_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_174_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_175_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_176_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_177_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_178_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_179_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_180_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_1_for_KB2467659~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB2925418~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB2964358~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB978262~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB978506~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_217_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_253_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_254_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_2_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2925418~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_2_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_37_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_37_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_4_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_4_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_57_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_57_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_5_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_5_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_73_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_73_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_74_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_74_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_7_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2416471_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2443685_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2446709_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2467659_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2467659~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2524375_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2633952_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2633952_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2656373_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
    The SFC scan is clear, at least - so this may not be too difficult to fix.

    I'll post a fix protocol later.
      My Computer
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  4. wickedmonkey
    Posts : 8
    Windows 7 Pro x64
    Thread Starter
       New #3

    Thanks for the help. I was surprised too about the amount of corrupted files. I had read several other posts on here that had nowhere near this many. Hopefully this will be easy.
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    PK - here's the first tranche of fixes...


    I've uploaded afile - mkyaa.zip - to my OneDrive at Noel's OneDrive
    Please downloadand save it.
    Right-click onthe downloaded file, and select Extract all…
    Extract to thedefault location - which will create a new folder mkyaain the same place.
    Open this folder- there should be one folder inside it (Packages)

    Copy the content of the Packages folder to thefolder

    C:\Windows\Temp\CheckSur\Servicing\Packages

    Nowrun the CheckSUR tool again (it may take a while)

    Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
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  7. wickedmonkey
    Posts : 8
    Windows 7 Pro x64
    Thread Starter
       New #5

    Done. Here are the files you requested.
      My Computer
    Quote Quote

  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    CheckSUR found the following...
    Code:
    Summary:
Seconds executed: 1632
 Found 114 errors
 Fixed 62 errors
  CBS MUM Missing Total count: 114
  Fixed: CBS MUM Missing.  Total count: 62
  Fixed: CBS Paired File.  Total count: 62
Unavailable repair files:
 servicing\packages\Package_1_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_1_for_KB2467659~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB2925418~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB2964358~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB978262~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB978506~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_2_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2925418~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_2_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_37_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_4_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_57_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_5_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_73_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_74_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2443685_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2467659_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2467659~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2524375_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2656373_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
    I'll post a fix protocol later.
      My Computer
    Quote Quote

  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    I've uploaded a file - mkyab.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.

    Right-click on the downloaded file, and select Extract all…

    Extract to the default location - which will create a new folder mkyab in the same place.

    Open this folder - there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder

    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
    Quote Quote

  11. wickedmonkey
    Posts : 8
    Windows 7 Pro x64
    Thread Starter
       New #8

    Sorry, I didn't get the posted update on my phone. Running CheckSur now. Will post results here soon. Thanks again.
      My Computer
    Quote Quote

  12. wickedmonkey
    Posts : 8
    Windows 7 Pro x64
    Thread Starter
       New #9

    Looking much better.
      My Computer
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    We're getting there....
    Code:
    Summary:
Seconds executed: 666
 Found 54 errors
 Fixed 50 errors
  CBS MUM Missing Total count: 52
  Fixed: CBS MUM Missing.  Total count: 49
  CBS MUM Corrupt Total count: 2
  Fixed: CBS MUM Corrupt.  Total count: 1
  Fixed: CBS Paired File.  Total count: 50
Unavailable repair files:
 servicing\packages\Package_2_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_2_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
    I'll post a fix protocol for those later
      My Computer
    Quote Quote

 
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