Error while installing Windows Update, error 80070490


  1. Posts : 9
    Windows 7 Ultimate x64
       #1

    Error while installing Windows Update, error 80070490


    Hello, I am attempting to install a Windows Update for Service Pack 1, and cannot do so. I'm running Windows Ultimate x64 bit, and need the Service Pack to run a couple programs I cannot run without it - namely Dolphinx64 netplay.

    That being beside the point, I have attempted to run the ISO file downloaded from the Microsoft website and have attempted using the online Windows Update in my system. I also tried manually upgrading my Windows 7 using a x64 Windows 7 ISO install file and selecting "upgrade", but it didn't let me because I "can't upgrade a 64-bit system to a 32-bit system" and "can't upgrade a 32-bit system to a 64-bit system". I got both of these errors at the same time - so that's a dunce.

    I also used the System Update Readiness Tool found at :

    Fix Windows corruption errors by using the DISM or System Update Readiness tool

    and it didn't work either.

    As stated in the title, the error code is 80070490. Attached is the CBS zip file asked for in the instructions for posting. I couldn't copy the CBS.log file -- and all the times I attempted to take ownership didn't work. If required, I will try again to get it. For the time being, I used an elevated command prompt to open the CBS log via notepad with a notepad command, and copied all contents into a notepad and included that with my .rar.

    I also ran sfc /scannow before uploading this all, so that has been done as well.

    Any help is much appreciated, and thank you in advance!

    I'm going to be checking on this thread a lot throughout the night until about 3-4 A.M. PST (7 hours or so). So feel free to respond and check back often, I'll be responding a lot!
    Last edited by Touchette; 11 Nov 2014 at 00:04.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    SFC managed to do some significant repairs ...
    Code:
    Line 20851: 2014-11-10 20:47:03, Info                  CSI    00000470 [SR] Repairing 12 (0x000000000000000c) components
     Line 20852: 2014-11-10 20:47:03, Info                  CSI    00000471 [SR] Beginning Verify and Repair transaction
     Line 20855: 2014-11-10 20:47:03, Info                  CSI    00000473 [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 20858: 2014-11-10 20:47:03, Info                  CSI    00000475 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"user32.dll" from store
     Line 20859: 2014-11-10 20:47:03, Info                  CSI    00000476 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"slmgr.vbs" from store
     Line 20860: 2014-11-10 20:47:03, Info                  CSI    00000477 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slmgr.vbs" from store
     Line 20863: 2014-11-10 20:47:03, Info                  CSI    00000479 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"uxtheme.dll" from store
     Line 20866: 2014-11-10 20:47:03, Info                  CSI    0000047b [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"user32.dll" from store
     Line 20869: 2014-11-10 20:47:03, Info                  CSI    0000047d [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:34{17}]"ExplorerFrame.dll" from store
     Line 20872: 2014-11-10 20:47:03, Info                  CSI    0000047f [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slwga.dll" from store
     Line 20875: 2014-11-10 20:47:04, Info                  CSI    00000481 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"themeui.dll" from store
     Line 20878: 2014-11-10 20:47:04, Info                  CSI    00000483 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"slwga.dll" from store
     Line 20881: 2014-11-10 20:47:04, Info                  CSI    00000485 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:26{13}]"systemcpl.dll" from store
     Line 20884: 2014-11-10 20:47:04, Info                  CSI    00000487 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:32{16}]"themeservice.dll" from store
     Line 20887: 2014-11-10 20:47:04, Info                  CSI    00000489 [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 20888: 2014-11-10 20:47:04, Info                  CSI    0000048a [SR] This component was referenced by [l:266{133}]"Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385.Windows Foundation Language Pack"
     Line 20893: 2014-11-10 20:47:04, Info                  CSI    0000048d [SR] Could not reproject corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:28{14}]"iassdo.dll.mui"; source file in store is also corrupted
     Line 20914: 2014-11-10 20:47:04, Info                  CSI    0000048f [SR] Repair complete
    This leaves us with just these errors...
    Code:
     Line 20893: 2014-11-10 20:47:04, Info                  CSI    0000048d [SR] Could not reproject corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:28{14}]"iassdo.dll.mui"; source file in store is also corrupted
    Please post an MGADiag report...

    we need to see afull copy of the report produced by the MGADiag tool

    (download andsave to desktop - http://go.microsoft.com/fwlink/?linkid=52012)

    Once saved, run the tool.

    Click on theContinue button, which will produce the report.

    To copy the report to your response, click onthe Copy button in the tool (ignore any error messages at this point), and thenpaste (using either r-click/Paste, or Ctrl+V ) into your response.
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Alright sir, got that done and have it here ready for you.
    Thanks for the help!



    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
    Windows Product ID: 00426-OEM-8992662-00497
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {8000FED3-6B3E-4672-B0E8-F7F8CD4E4086}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.130318-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8000FED3-6B3E-4672-B0E8-F7F8CD4E4086}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-1857560141-4012281853-1183630866</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7641</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V17.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20130428000000.000000+000</Date></BIOS><HWID>F2B83607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>太平洋標準時(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    入力エラー: スクリプト ファイル "C:\Windows\system32\slmgr.vbs" が見つかりません。
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: QgAAAAEABAABAAEAAAAFAAAABgABAAEAln0cRHcWVPIQMxiZmKC+BgpATqJQsNzhM13djthtTuzeu8xi7BSAwXYy
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			7641MS		A7641100
      FACP			7641MS		A7641100
      HPET			7641MS		OEMHPET 
      MCFG			7641MS		OEMMCFG 
      OEMB			7641MS		A7641100
      SSDT			A M I 		POWERNOW
      SLIC			HPQOEM		SLIC-MPC
    Inside the code there is the following phrase under the Licensing Data :

    入力エラー: スクリプト ファイル "C:\Windows\system32\slmgr.vbs" が見つかりません。

    My computer is in Japanese, sorry. It says, in English :

    Input Error: Script File "C:\Windows\system32\slmgr.vbs" was not found.

    Sorry for any confusion.
    Last edited by Touchette; 11 Nov 2014 at 23:51. Reason: Translation
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    The install is counterfeit - the Product Key in use is the infamous Lenovo Stolen Key, and activation and validation have been circumvented by RemoveWat, and another Activation Exploit.

    You need to reformat and reinstall using genuine media and Key
      My Computer


  5. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #5

    As this is a custom build, not built by myself but of a close friend -- how should I go about obtaining genuine media?

    I don't have the money to pay for Windows 7, seeing as it's well over $100. If there's any way I might be able to install the Service Pack 1 anyways, might you enlighten me?

    Also, would you enlighten me as to what exactly is the "Lenovo Stolen Key"? I'm curious at this point.

    Thank you for your help.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    The infamous Lenovo Stolen Key was leaked onto the Internet only a week or so after Windows 7 went 'Release to Manufacture' - i.e. MS signed off on it and gave 'Gold' disks to the major manufacturers so that they could begin production in time for the launch about 12 weeks later.
    Lenovo had bythat time produced a few thousand machines with the Key installed - all these machines were recalled, even before sale, and reformatted and a new master created with a new Key.
    The Stolen Key has thus never been used on a legitimate install - and cannot possibly be legal. It also fails all tests for validation unless there are Activation Exploits present to circumvent the technical tests applied by WGA and WAT systems. Such hacks reduce both the stability and security of the installation.

    Installing SP1 WILL break the hacks in place currently - and the system WILL then show as being non-genuine.

    Forum rules prevent assistance to counterfeit installs except to advise the proper methods of getting the system genuine. You should contact your 'friend' - especially if you paid for the OS - for assistance, if you cannot afford the price for a legal copy of Windows.
      My Computer


 

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