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Windows 7: Windows 7 PC wont update or shut down

17 Nov 2014   #11

Windows 7 Ultimate x64

It's not only Office, there are Windows updates - .NET Framework and Microsoft Security Essentials.
I have tried installing them one at a time and all together but they fail.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>SC QC OSE
[SC] QueryServiceConfig SUCCESS
BINARY_PATH_NAME : "C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE"
TAG : 0
DISPLAY_NAME : Office Source Engine

C:\Windows\system32>SC QUERYEX OSE

WIN32_EXIT_CODE : 1077 (0x435)
PID : 0

My System SpecsSystem Spec
23 Nov 2014   #12

Windows 7 Ultimate x64

Can anything else be done here?
My System SpecsSystem Spec
24 Nov 2014   #13

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Sorry about the delay - it was a rather busy week/end.
There doesn't seem to be any problem with your output there - although it may be a little odd that there has been no attempt to start the service, that may simply be because none of the Office apps have been opened since the last reboot.

I still come back to that odd error with the SP1 pre-requisite - it's one that I see every now and then, and have never managed to get to the bottom of, and my only fix for it is a repair install.
My System SpecsSystem Spec


 Windows 7 PC wont update or shut down

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