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Windows 7: This computer is not running genuine Windows

20 Nov 2014   #21
themexican

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK, here are another set of logs. Hopefully the view is not as sad as it was before.


My System SpecsSystem Spec
.
20 Nov 2014   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The System log looks a lot better now! - but the VSS service, and consequently System Restore, are still having problems

Here's the detail from one of the VSS errors...
Quote:

Volume Shadow Copy Service error: An internal inconsistency was detected in trying to contact shadow copy service writers. The Registry Writer failed to respond to a query from VSS. Check to see that the Event Service and Volume Shadow Copy Service are operating properly, and please check the Application event log for any other events.

Operation:

Gathering Writer Data

Executing Asynchronous Operation

Context:

Execution Context: Requestor

Current State: GatherWriterMetadata
I need to do some research on that and get back to you.
My System SpecsSystem Spec
20 Nov 2014   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Open an Elevated Command Prompt, and run the following commands:
Code:
vssadmin list writers >>"%userprofile%\desktop\vssdata.txt"
vssadmin list shadowstorage >>"%userprofile%\desktop\vssdata.txt"
vssadmin list shadows >>"%userprofile%\desktop\vssdata.txt"
vssadmin list providers >>"%userprofile%\desktop\vssdata.txt"
exit 
.
this will eventually close the window and create a file on your desktop 'vssdata.txt' - please upload that to your reply.
My System SpecsSystem Spec
.

20 Nov 2014   #24
themexican

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here it is!
My System SpecsSystem Spec
21 Nov 2014   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That was a little unexpected!
The 'writers' list is completely empty - did you get an error message running the first command?
I'll have to do more research and see if I can come up with something..
My System SpecsSystem Spec
22 Nov 2014   #26
themexican

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

No, nothing appeared.

I really appreciate your help. Everything that i find is to increase the shadow copy size and to reregister VSS.

Thanks!
My System SpecsSystem Spec
22 Nov 2014   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please open an Elevated Command Prompt, and run the following commands...

Code:
REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\EventClasses\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}
 
.
Post the results.
My System SpecsSystem Spec
23 Nov 2014   #28
themexican

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here it is!

Code:
C:\Windows\system32>REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\
{26c409cc-ae86-11d1-b616-00805fc79216}\EventClasses\{FAF53CC4-BD73-4E36-83F1-2B2
3F46E513E}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-00000
0000000}

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805
fc79216}\EventClasses\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}-{00000000-0000-0000
-0000-000000000000}-{00000000-0000-0000-0000-000000000000}
    Active    REG_DWORD    0x1
    EventClassID    REG_SZ    {FAF53CC4-BD73-4E36-83F1-2B23F46E513E}
    EventClassName    REG_SZ    VssEvent
    OwnerSID    REG_SZ    S-1-5-18
    TypeLib    REG_EXPAND_SZ    %systemroot%\system32\EVENTCLS.DLL
    AllowInprocActivation    REG_DWORD    0xffffffff
    FireInParallel    REG_DWORD    0x0
    EventClassPartitionID    REG_SZ    {00000000-0000-0000-0000-000000000000}
    EventClassApplicationID    REG_SZ    {00000000-0000-0000-0000-000000000000}


C:\Windows\system32>
Let me know if there is anything else you need.
My System SpecsSystem Spec
24 Nov 2014   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

As far as I can see, that's all normal.... which leaves me wondering where to look next

Let's try re-registering the dll.

Open an Elevated Command Prompt, and run the following command

REGSVR32 EVENTCLS.DLL

You may get a 'success' popup - if not, what is the exact error message?
My System SpecsSystem Spec
24 Nov 2014   #30
themexican

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

When i tried the command i got this message (attached):

The module "eventcls.dll" was loaded but the call to DllRegisterServer failed with error code 0x80070715.
For more information about this problem, search online using the error code as a search term.
[OK]


I found a tool (here) but i am hesitant to install anything that i "fixes" registry.
My System SpecsSystem Spec
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 This computer is not running genuine Windows




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