Windows 7 x64 Updates Keep Failing

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  1. Posts : 11
    Windows 7 Home Premium x64
       #1

    Windows 7 x64 Updates Keep Failing


    I just finished a virus removal for a co-worker and am now getting errors trying to install the updates that are available. The main one which I would like to get is IE11. I keep getting the error codes: 0x8007371B and 9C57. I have tried every tool and fix-it solution from Microsoft that I could find as well as installing the updates manually, but they always fail. Please help, thanks! My CBS folder was like 30MB zipped, so here's the link to it on my onedrive: https://onedrive.live.com/redir?resi...3C987256%21925
    Last edited by MegaVortex; 15 Nov 2014 at 13:45. Reason: spelling
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  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2

    Download and install Windows Repair (All In One)
    Run all the tests and reboot afterwards. Then try again.
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  3.   My Computer


  4. Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       #4

    Kaktussoft said:
    Download and install Windows Repair (All In One)
    Run all the tests and reboot afterwards. Then try again.
    Tried this with no luck.

    Still no luck. It said "This update is not applicable to your computer." And after clearing my temp files, attached is my latest CBS folder: https://onedrive.live.com/redir?resi...3C987256%21926
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  5. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #5

    Sure you took the 'Windows 7 x64' version!!?
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  6. Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Kaktussoft said:
    Sure you took the 'Windows 7 x64' version!!?
    Yes. Even double checked it when it didn't work.
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  7. Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       #7

    Any other ideas guys? Would really like to get this machine done. It's driving me insane! lol
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  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8
      My Computer


  9. Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       #9
      My Computer


  10. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #10

    Proof you have win7 x64 English
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