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Windows 7: Product key cannot be used to activate windows on this computer

23 Nov 2014   #1

windows 7 ultimate x64


i had bought windows 7 from MSFT offices in Seattle. It was working fine on my older machine. i recently built a new machine and scrapped the old one (it ceases to exist).

I installed the windows 7 on the new machine but i am getting the "The product key you typed cannot be used to activate Windows on this computer" error.

i have the original disks (32 & 64) as well the box with me and the product key is on the inside of the box left hand starting with PQX...

i tried several times to activate the windows but i always get the same error.

please help. today is the last day to activate.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-YCJKV-KYTCY-FJTB3
Windows Product Key Hash: cWnw4Qt9ocKV1HuYu0yC+Iewp/A=
Windows Product ID: 00426-292-1638172-85655
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {91858345-8E14-479E-8400-8C929D1ACE0E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{91858345-8E14-479E-8400-8C929D1ACE0E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJTB3</PKey><PID>00426-292-1638172-85655</PID><PIDType>5</PIDType><SID>S-1-5-21-2859968001-697992636-3641039707</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="8"/><Date>20141002000000.000000+000</Date></BIOS><HWID>917C3B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-163817-00-1033-7601.0000-3272014
Installation ID: 005881440556955084832713338292120972957421768936346831
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: FJTB3
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 4
Trusted time: 11/23/2014 9:20:55 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:23:2014 08:46
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
OEM Activation 1.0 Data-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I 
  FACP            ALASKA        A M I 
  SRAT            ALASKA        A M I 
  MSCT            ALASKA        A M I 
  HPET            ALASKA        A M I 
  MCFG            ALASKA        A M I
  FPDT            ALASKA        A M I 
  FIDT            ALASKA        A M I 
  BDAT            ALASKA        A M I 
  PMCT            ALASKA        A M I 
  SLIT            ALASKA        A M I 
  WDDT            ALASKA        A M I 
  SSDT            ALASKA        PmMgt
  AAFT            ALASKA        OEMAAFT 
  DMAR            ALASKA        A M I 
  ASF!            INTEL          HCG
i ran another tool from MSFT to activate. here is what it says.

Activate Windows.
Windows validation detected and repaired an activation exploit (used to prevent built-in Windows licensing components from operating properly). You must activate Windows in order to complete the repair process and be able to use the full functionality of Windows. Not to worry, we can help you with that.

to add more info:

this new machine has intel's latest CPU, M2 ssd, 16 gb ram, and i have upgraded/installed intel Rapid Storage Technology drivers that were on the Motherboard's disk. MOBO is from ASrock.

My System SpecsSystem Spec
23 Nov 2014   #2

64-bit Windows 10 Pro

Hello Rajc, and welcome to Seven Forums.

If you have not already, see if you may be able to activate by phone instead. :)

Activate Windows 7 by Phone
My System SpecsSystem Spec
23 Nov 2014   #3

windows 7 ultimate x64

why o why i did not do that before...
i was able to activate it over the phone. :) thank you very much!!!!
My System SpecsSystem Spec

23 Nov 2014   #4

64-bit Windows 10 Pro

You're most welcome. :)
My System SpecsSystem Spec

 Product key cannot be used to activate windows on this computer

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