Windows Update - Reverting Changes

r44712 · 26 Nov 2014

Hi all,

I give up in frustration. I have three Windows Updates that will not install:

3003057 (IE11), Error 800F0826
3002885 ("Security Update"), Error 8007054F
3003743 ("Security Update"), Error 8007054F

I have utilised the System Readiness Update Tool, run that sfc command - no errors reported.

I've deleted the WU download folder, re-started the WU service.

I've tried installing them one at a time - no difference.

It seems to be any that require a reboot, that fail (although the AMD SATA driver did install).

Is there something I am missing?

I'll attach the CBS log in a minute - it seems to have gone missing!

r44712 · 26 Nov 2014

I'll try and get the CBS Log File attached tomorrow.

It's too big and it's taking too long - in fact it looks like nothing's happening when I click "Upload File".

This is after splitting it into under 8Mb zip chunks.

NoelDP · 27 Nov 2014

It can take a few minutes to upload 8MB files, depending on your connection speed. be patient

r44712 · 27 Nov 2014

Here we go, the CBS file.

Thanks in advance.

NoelDP · 28 Nov 2014

There appears to be a problem with your file - it won't extract at my end? It also appears to be too small for the size of file that is indicated. A 159MB CBS.log I would expect to come down to about 8MB on compression, rather than the indicated 760KB.

Please try again

r44712 · 28 Nov 2014

NoelDP said:

There appears to be a problem with your file - it won't extract at my end? It also appears to be too small for the size of file that is indicated. A 159MB CBS.log I would expect to come down to about 8MB on compression, rather than the indicated 760KB.

Please try again

It was compressed (and un-compressed, to check) with 7-Zip, as I knew it made really small files.

Trying to do it with another ZIP tool now.

r44712 · 28 Nov 2014

Re-compressed file attached.

I've split the CBS Log into two halves and created two zip files accordingly. I don't know how else to get it under the 8Mb limit.

Thanks.

NoelDP · 28 Nov 2014

Interesting log! - unfortunately it's all about the rollback, and not what went on in the install phase

Please post the CBSPersist files (you'll have to zip them, as the forum doesn't accept bare CAB files) and the CheckSUR logs

r44712 · 28 Nov 2014

Here are the .cab files and CheckSUR Log.

NoelDP · 29 Nov 2014

Please open an Elevated Command Prompt and run the following commands...

Code:

REG QUERY HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{17f14a23-551d-40cc-a086-e4194d64ed4c}
REG QUERY HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Microsoft-Windows-WABSyncProvider/Analytic
 
.

post the results...

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.