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Windows 7 build 7601 not genuine message after Avast bootup scan
I recently installed avast internet security 2015 on my computer. Yesterday I used the bootup scan option. I normally use bootup scan without and problems but that was with Avast antivirus Free version.
After the scan finished I logged onto my usual profile only to be greeted with this message:
As I know that my windows is genuine and I never encountered this program before I automatically assumed it was a virus. I clicked cancel and ended up in a temporary profile unable to access any of my data.
I booted up my computer in safe mode and ran both Avast and Malwarebytes again. They found nothing new. I then rebooted the computer normally and the error message had gone and I was able to log in as myself again. However I am now too scared to ever turn off my computer in case this problem comes back to haunt me.
Here is the diagnostic report:
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-T94F8-WDX7B-GB9BK Windows Product Key Hash: LWqoFYrupN931+xSQ9FHREqUuFg= Windows Product ID: 00371-177-9916334-85223 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {60DAAA8E-10C8-414C-809D-9F538E9A20F7}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.140303-2144 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{60DAAA8E-10C8-414C-809D-9F538E9A20F7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GB9BK</PKey><PID>00371-177-9916334-85223</PID><PIDType>5</PIDType><SID>S-1-5-21-3095081847-2811947968-4201784429</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>MacBookPro8,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version> MBP81.88Z.0047.B27.1201241646</Version><SMBIOSVersion major="2" minor="4"/><Date>20120124000000.000000+000</Date></BIOS><HWID>AE1B3E07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00170-177-991633-00-2057-7601.0000-2372012 Installation ID: 003426259755477063899000424341320904858443019475423453 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: GB9BK License Status: Licensed Remaining Windows rearm count: 2 Trusted time: 04/12/2014 12:47:55 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 11:26:2014 13:24 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAIAAgABAAEAAQABAAAAAgABAAEAln0iscShTjT4WNzL5EEyO96IRG8ga8JdLnM= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC APPLE Apple00 FACP APPLE Apple00 HPET APPLE Apple00 MCFG APPLE Apple00 SBST APPLE Apple00 ECDT APPLE Apple00 SSDT APPLE SmcDppt SSDT APPLE SmcDppt SSDT APPLE SmcDppt SSDT APPLE SmcDppt SSDT APPLE SmcDppt SSDT APPLE SmcDppt SSDT APPLE SmcDppt SSDT APPLE SmcDppt SSDT APPLE SmcDppt SSDT APPLE SmcDppt