error code 80073AA2 and 800736B3

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  1. Posts : 23
    windows 7 home premium 64bit
    Thread Starter
       #11

    attaching logs
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    This may be the error we need to address...
    Code:
    2014-12-11 18:16:37:608  988 1018 Agent   * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
    2014-12-11 18:16:37:608  988 1018 Agent   * Search Scope = {Machine}
    2014-12-11 18:16:47:302  988 1018 Agent WARNING: Failed to evaluate Installed rule, updateId = {2A1234D0-3E2D-4D9E-AA5E-3430A20EDC11}.100, hr = 80242013
    This error appears to be referring to either IE9 itself, or an IE9 update.

    The related error in the CBS log appears to be this one...
    Code:
    2014-12-11 18:16:18, Info                  CBS    Appl: Evaluating package applicability for package Microsoft-Windows-IIS-WebServer-AddOn-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, applicable state: Installed
    2014-12-11 18:16:18, Info                  CBS    Plan: Package: Microsoft-Windows-IIS-WebServer-AddOn-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, current: Installed, pending: Default, start: Installed, applicable: Installed, targeted: Installed, limit: Installed
    2014-12-11 18:16:18, Error                 CSI    00000011@2014/12/11:17:16:18.388 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_core.cpp(616): Error STATUS_SXS_ASSEMBLY_NOT_FOUND originated in function CCSDirect::GetDeploymentClosureStatus expression: (null)
    [gle=0x80004005]
    2014-12-11 18:16:18, Error                 CSI    00000012 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_NOT_FOUND) #129711# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::GetDeploymentInformation(flags = 0, class = ICSIINVENTORY_GET_DEPLOYMENT_INFORMATION_CLASS_CLOSURE (1), information = {dwFlags=00000000})
    [gle=0x800736b3]
    2014-12-11 18:16:18, Info                  CBS    Failed to call GetDeploymentInformation on deployment: amd64_microsoft-windows-i..ccontent-deployment_31bf3856ad364e35_6.1.7600.16385_none_08e7fc56f6e07bce [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2014-12-11 18:16:18, Info                  CBS    Failed to get component state. [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    This indicates to me that there are pending actions which need to be reverted before the system can get stable again...

    Please open an Elevated Command Prompt, and run the following command

    dism.exe /image:C:\ /cleanup-image /revertpendingactions


    once complete, reboot, and do a new Check for Updates and attempt to install only the oldest update found.

    If that fails, then we may be in repair install territory.
      My Computer


  3. Posts : 23
    windows 7 home premium 64bit
    Thread Starter
       #13

    error 87
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    Hmmm -
    Error 87
    The cleanup-image option is unknown
    I thought that it was valid in Windows 7?
    please post the C:\Windows\Logs\DISM\dism.log file
      My Computer


  5. Posts : 23
    windows 7 home premium 64bit
    Thread Starter
       #15

    DISM log


    by the way i dont know which copy of seven it is , its not my pc , I´m just trying to help
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    These errors are interesting - but if I have to be honest, I have no idea what they mean (yet)
    Code:
    2014-12-11 20:30:51, Info                  DISM   DISM OS Provider: PID=4856 Setting SystemPath to C:\ - CDISMOSServiceManager::SetSystemPath
    2014-12-11 20:30:51, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe" : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-12-11 20:30:51, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe" : got STATUS_SUCCESS
    2014-12-11 20:30:51, Info                  DISM   DISM.EXE: Target image information: OS Version=6.1.7601.17592, Image architecture=amd64
    I'll see what I can find out - but it may be a day or two.

    If you're in a hurry, a repair install may be your best bet/option
      My Computer


  7. Posts : 23
    windows 7 home premium 64bit
    Thread Starter
       #17

    i think it gonna be the best option , i will try to find a seven , and repair install from bootable usb
      My Computer


 
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