"Windows is not genuine" message and extremely slow

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  1. Posts : 16
    Windows 7 Home Premium 64 bit
    Thread Starter
       #11

    MSE seems to be uninstalled now (after a few mis-steps).
    Thing seem to be working better. I can post to this forum using the computer whereas I was usuing a different one before.
    Last edited by MeMatt; 22 Dec 2014 at 16:14.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    Great - Make sure that you have an AV installed, and run a full system scan of ALL files.
      My Computer


  3. Posts : 16
    Windows 7 Home Premium 64 bit
    Thread Starter
       #13

    Left the computer on overnight and got the attached message.
    Things are going slow again too.
    Think I should run the backup or do the scan first?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    FIRST - back up your data to external media!!

    THEN do a full CHKDSK scan and post the results.


    Please run a full CHKDSK and SFC scan....
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.
    You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
    The CHKDSK will take a few hours depending on the size of the drive, so be patient!
    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then open
    Event Viewer > Windows logs > Applications

    Click on 'File' in the menu bar and select Save...
    Save the file as Appevt.evtx

    then zip it, and upload it to your reply.

      My Computer


  5. Posts : 16
    Windows 7 Home Premium 64 bit
    Thread Starter
       #15

    Backup was not successful. Tried 3 times, got the message "The last backup did not complete successfully"
    Ran CHKDSK anyway and attached the results.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    That only contains the one data point - I need all of them

    Please try again.
      My Computer


  7. Posts : 16
    Windows 7 Home Premium 64 bit
    Thread Starter
       #17

    Lets see if this file is correct.
    This has today's information on it also.
    The chkdsk was done yesterday, 12/26.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    That's the one

    Here's a snippet from the CHKDSK results...
    Code:
    Cleaning up 1472 unused index entries from index $SDH of file 0x9.
    Cleaning up 1472 unused security descriptors.
    Security descriptor verification completed.
    45703 data files processed. CHKDSK is verifying Usn Journal...
    37039320 USN bytes processed. Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    282864 files processed. File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    1658241 free clusters processed. Free space verification is complete.
    Adding 6 bad clusters to the Bad Clusters File.
    Correcting errors in the master file table's (MFT) DATA attribute.
    Correcting errors in the master file table's (MFT) BITMAP attribute.
    Correcting errors in the Volume Bitmap.
    Windows has made corrections to the file system.
    78140159 KB total disk space.
    70931552 KB in 219850 files.
    183876 KB in 45705 indexes.
    24 KB in bad sectors.
    391739 KB in use by the system.
    65536 KB occupied by the log file.
    6632968 KB available on disk.
    4096 bytes in each allocation unit.
    19535039 total allocation units on disk.
    1658242 allocation units available on disk.
    It looks to me as if your hard drive may be beginning to fail - you should back up your data to external media now, before we attempt anything further.
      My Computer


  9. Posts : 16
    Windows 7 Home Premium 64 bit
    Thread Starter
       #19

    Tried to backup 3 times. Got the attached message.
    Even tried to do just the C drive with the OS and got the same message.
    I bought an external drive that could take the entire contents of the laptop.
    Any suggestions?
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    Try doing a simple copy/paste of the Users folder structure.
      My Computer


 
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