Windows 7 Enterprise Authentication Error, 0x8004fe21


  1. Redopal
    Posts : 1
    Windows Enterprise 64 bit
       New #1

    Windows 7 Enterprise Authentication Error, 0x8004fe21


    I've been suddenly receiving error message regarding Windows activation. I do not have the KB3004394 update installed.

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-YJFBT
Windows Product Key Hash: 2zS4HpgkrDz4RjufBCNtqa4qAmI=
Windows Product ID: 55041-034-4386957-86233
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {E8333F48-CFE8-4B85-A059-11D893821939}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E8333F48-CFE8-4B85-A059-11D893821939}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-034-4386957-86233</PID><PIDType>6</PIDType><SID>S-1-5-21-1440943197-359694951-3654286138</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 420 Series </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.1.4</Version><SMBIOSVersion major="2" minor="5"/><Date>20090417000000.000000+000</Date></BIOS><HWID>8AFF3307018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Hawaiian Standard Time(GMT-10:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-034-438695-03-1033-7601.0000-1622014
Installation ID: 014364884172556493375216843603171393459024018805153904
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: YJFBT
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 12/11/2014 7:32:53 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:10:2014 12:35
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PAAAAAIABgABAAIAAQACAAAAAQABAAEAonYSGk40LjpGvBychDSmaAiFpGPMKNaWznDeiBrs+Hfq/EbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            041709        APIC1908
  FACP            041709        FACP1908
  HPET            041709        OEMHPET 
  MCFG            041709        OEMMCFG 
  OEMB            041709        OEMB1908
  GSCI            041709        GMCHSCI 
  SSDT            DpgPmm        CpuPm
    Last edited by Redopal; 12 Dec 2014 at 05:14. Reason: wording
      My Computer
    Quote Quote

  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    Welcome to our forum Redopal.

    Need some more information. Could you do this while we wait for a expert to take a look at your log.

    Please fill out your system specs completely, it would be helpful.
    Use this tutorial by Brink.

    System Info - See Your System Specs

    Could you also tell us where you got Windows 7 Enterprise from?
      My Computer
    Quote Quote

  4. Gator
    Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       New #3

    Here is your problem:
    BIOS valid for OA 2.0: yes, but no SLIC table

    A very detailed explanation can be found in the second post here (disregard the fact thats its Dell):
    Bios Slic Problem - prevents Windows 7 KMS activation on Dell Optiplex 745 - Desktop General Hardware Forum - Desktop - Dell Community

    Another explanation by our very own, NoelDP
    BIOS valid for OA 2.0: no, invalid SLIC table using kms key
      My Computer
    Quote Quote

  6. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #4

    Gator is absolutely correct.

    Your system specs might give us guidance why the SLIC doesn't match.

    Knowing where you got Enterprise may also help us guide you in the proper direction.

    Windows 7 Enterprise has special rules that must be followed to activate properly.
      My Computer
    Quote Quote

  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    The missing SLIC table is irrelevant here - the MAK Product Key ignores it completely.
    There is no evident error in the report, and the system shows as being properly activated and validated last on the 10th Dec

    what happens if you attempt validation using Internet Explorer, at www.microsoft.com/genuine/validate ?
      My Computer
    Quote Quote

  8. Gator
    Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       New #6

    NoelDP said:
    The missing SLIC table is irrelevant here - the MAK Product Key ignores it completely.
    There is no evident error in the report, and the system shows as being properly activated and validated last on the 10th Dec

    what happens if you attempt validation using Internet Explorer, at www.microsoft.com/genuine/validate ?
    See and I thought I was all smart and stuff. This is why we leave this stuff to you lol. Can you point out what we should be looking for when that error comes up but the MAK ignores it?
      My Computer
    Quote Quote

  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    There are a number of points here...

    The OP uses the word 'authentication' in the subject - this word appears nowhere in the MS lexicon for WGA itself.

    The Error Code in the subject is a well-known one for WGA - but is not reproduced in the MGADiag report, so may not be WGA-related in this instance.

    MAK Keys ALWAYS ignore the SLIC table.
      My Computer
    Quote Quote

 

  Related Discussions
error 0x8004fe21 - Windows not genuine
in Windows Updates & Activation

I got this computer 4 years ago from HP, and around January this year, I started getting this error. It was after some updates, I believe. Since, I've tried calling Microsoft twice, and HP once to no avail. I know my windows is genuine, because I purchased it from an OEM. So I'm wondering if you...
Windows not genuine? error 0x8004fe21
in Windows Updates & Activation

I've had this HP computer since about 2010, and I am getting the Windows Genuine error for the last few days. Correlated, but not sure if causal, I did a round of windows important updates recently and never got the error before doing so. Thoughts? Thanks, Wes Diagnostic Report...
Windows Not Genuine Error - 0x8004fe21
in Windows Updates & Activation

Help! I have been getting the "Windows Not Genuine Error - 0x8004fe21" error message for the past few months. I have Windows 7 Professional 32-bit, SP-1. I have had the computer for over a year and this message started appearing just a few months ago. Microsoft was no help with phone...
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-K9WFV-6G4BF-MX898 Windows Product Key Hash: HYdsMUJM7ZHuIkEsHEREa81psRU=...
genuine windows error 0x8004fe21
in Windows Updates & Activation

I have recently been getting the above error. My Windows OS is genuine and has been installed for a long time. Can you advise on how to resolve? Here is the MGADIAG report Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 01:26.
Find Us