Windows update and system update readiness tool problem.

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    Sorry! - got lost in the rush!

    Here you go...

    I've uploaded a file - m82aa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\m82aa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\m82aa
    or
    DIR E:\m82aa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\m82aa <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  2. Posts : 17
    Win7 home preium 64bit
    Thread Starter
       #12

    After the scan, the message that there were no integrity errors found was posted.

    Included is my cbs.log file.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    That looks OK to me - but there are some disturbing errors in the background data.

    Please attempt Windows Update again - first do a Check for updates, then attempt to install ONLY th eoldest found update.

    It's likely to fail - please post the C:\Windows\windowsupdate.log file
      My Computer


  4. Posts : 17
    Win7 home preium 64bit
    Thread Starter
       #14

    Sorry, I had already tried IE9 updates, with no success.
    Included is the windowsupdate.log file.
      My Computer


  5. Posts : 17
    Win7 home preium 64bit
    Thread Starter
       #15

    NoelDP,
    It seems my computer is slowing down - I noticed the hard drive light doesn't go out for more than a fraction of a second. I ran ccleaner and that didn't seem to help.
    Explorer restarted a couple of times because it became unresponsive. I then tried to run sfc /scannow, figuring it couldn't hurt. It would not run due to "another servicing or repair operation is currently running. Wait for this to finish and run sfc again."
    Any help would be appreciated.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Hmm -

    Open Event Viewer
    click on the Windows logs entry in the left pane to expand it.
    Now click on the Application entry - wait while it loads.
    Click on 'File' in the menu bar and select Save...
    Save the file as Appevt.evtx
    Repeat for the System log
    then zip both, and upload them.
      My Computer


  7. Posts : 17
    Win7 home preium 64bit
    Thread Starter
       #17

    Okay, done, thanks for help.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    From the Application log, it looks like you have a massive number of 'MissingWinningComponentKey' errors - almost all of which are related to Internet Explorer 9.

    The System log is apparently corrupt.

    Please run another CheckSUR scan, and post the results.
      My Computer


  9. Posts : 17
    Win7 home preium 64bit
    Thread Starter
       #19

    Thanks for the quick reply.
    Problems with IE9 is probably why the web pages need to be recovered often. Is the missingwinningcomponentkey causing the WindowsWcpStoreCorruption? I imagine all the errors is why the computer is running so slow.
    BTW, I had stopped all the ni components around 10PM, which is probably why the niZeroconfService errors quit.
    I will try the CheckSUR scan after work.
      My Computer


  10. Posts : 17
    Win7 home preium 64bit
    Thread Starter
       #20

    It seems that CheckSUR does not run completely. I have had it running for about 9 hours and it looks like it got stuck on installing Hotfix for Windows (KB947821) updated 1 of 1.

    I will cancel the update and try again.
      My Computer


 
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