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Windows Genuine Issue, It says Genuine then say it is not, over & over
My HP Pavilion dv6 laptop suddenly has decided Windows is not Genuine. I put in the number on the bottom of the laptop and it says it is verified and good. But then after a while it goes back to saying it is not Genuine. I am out of the country at the moment, and I need to fix this in the meantime. I do Slui 3 and fix it, because if I try to go online to do this it won't finish it up, it just sits there loading. I haven't had issues with this laptop at all otherwise. Been using it for years. Bought it brand new. I do have virus protection but I am beginning to wonder if this is a virus? Or something like that? You would think that after entering the right number and getting the yes this is valid that it would be fine?
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-RQ67M-QBW28-DVYVM Windows Product Key Hash: QTqVTw6tsH0jceCOnEVTVh/X3yQ= Windows Product ID: 00359-OEM-9823562-67984 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {038B46C1-8A48-4319-87D0-748C6733406A}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.140303-2144 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Professional Plus 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{038B46C1-8A48-4319-87D0-748C6733406A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DVYVM</PKey><PID>00359-OEM-9823562-67984</PID><PIDType>8</PIDType><SID>S-1-5-21-2591707421-685024406-3307139812</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.17</Version><SMBIOSVersion major="2" minor="7"/><Date>20120313000000.000000+000</Date></BIOS><HWID>B8523D07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time (Mexico)(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>789C399EC99F586</Val><Hash>Fs/jR4bCWbXdzPKO+tybM895nEI=</Hash><Pid>89409-707-4157945-65326</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00196-235-667984-02-1033-7601.0000-3492014 Installation ID: 014065211166419920158410384600163243126303310731089544 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: DVYVM License Status: Licensed Remaining Windows rearm count: 1 Trusted time: 12/15/2014 7:27:52 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 12:12:2014 14:20 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAEAAwABAAEAAAACAAAAAwABAAEAonYQrbCNgFrstu77Qh5SemI90mG0xqjgMBUAag== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HP INSYDE FACP HPQOEM SLIC-MPC HPET HP INSYDE BOOT HP INSYDE MCFG HP INSYDE WDRT HP INSYDE ASF! HP INSYDE SLIC HPQOEM SLIC-MPC SSDT HP INSYDE SSDT HP INSYDE