Tried to install Service Pack 1, now I'm getting various errors

NoelDP said:

Open an ElevatedCommand Prompt, and run the following command

NETSH winsock reset

- you'll be advised to reboot.
Do so, and then try Windows update again

I did two things and I'm not sure what one it was. I came across a thread of someone you were helping and I put in the commands you told the one person to do like REG LOAD, and I also decided to try turning off Windows Firewall. When I went back to Windows Update it said that I needed to update and install the newer version of Windows Update before I could install anything else. It currently is "Downloading and Installing Updates".

NoelDP said:

You really need to keep your Firewall up - if necessary, reset it to default.

Is it all right to keep it off just while this runs? It finished looking for Windows Update updates and is now looking for normal updates and has been for at least 10 minutes now so I am hopeful about this and don't want to mess it up.

NoelDP said:

it should be OK - but don't do any surfing, or you could find yourself getting infected in two minutes flat!

It worked! It is showing that I have 52 updates that I can install, 8 important and 44 optional. Should I download all of the important ones? This updater has been turned off since I bought the computer so I assume I probably should.

NoelDP said:

OK - please open an Elevated Command Pompt and run the following command...

IPCONFIG /ALL

Post the results...


Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\USER>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : USER-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Conexión de área local 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-F2-66-C3-E4
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f5a1:cecd:965b:57f0%17(Preferred)
IPv4 Address. . . . . . . . . . . : 169.254.123.153(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 436273138
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-15-6B-19-1C-65-9D-D3-93-A9

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Wireless LAN adapter Conexión de red inalámbrica 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-24-D2-49-EA-1B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1c08:89d4:5b31:e49f%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, December 17, 2014 1:46:22 PM
Lease Expires . . . . . . . . . . : Thursday, December 18, 2014 1:46:22 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 268444882
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-15-6B-19-1C-65-9D-D3-93-A9

DNS Servers . . . . . . . . . . . : 190.114.250.34
190.114.251.2
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Conexión de área local 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-1E-33-AC-8E-95
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes