Internet Explorer 11 cannot be installed, Error 9C47

Page 2 of 2 FirstFirst 12

  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    To answer your earlier question, I extracted the files from the available downloads.
    Here's the remaining two errors...
    Code:
     Line 9665: 2014-12-17 15:05:55, Info                  CSI    00000351 [SR] Repairing 2 components
     Line 9666: 2014-12-17 15:05:55, Info                  CSI    00000352 [SR] Beginning Verify and Repair transaction
     Line 9669: 2014-12-17 15:05:55, Info                  CSI    00000354 [SR] Cannot repair member file [l:22{11}]"install.ins" of Microsoft-Windows-IE-AdminKitBranding, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 9672: 2014-12-17 15:05:55, Info                  CSI    00000356 [SR] Cannot repair member file [l:22{11}]"install.ins" of Microsoft-Windows-IE-AdminKitBranding, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    I'll post a fix later.
      My Computer


  2. Posts : 21
    Windows 7 Prof. x64
    Thread Starter
       #12

    I extracted the files from the available downloads.
    ...with downloads you mean the related Windows updates?
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    Yep - almost all updates are available for download/save from MS if you know where to look.


    I've uploaded a file - pkcab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\pkcab
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\pkcab
    or
    DIR E:\pkcab



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\pkcab <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  4. Posts : 21
    Windows 7 Prof. x64
    Thread Starter
       #14

    I wasn't successful cause in repair environment the Windows installation wasn't found. The reason should be the used Intel raid controller (SSD-RAID1 config). I copied the according IRST-E driver on my usb flash drive and loaded it in repair environment. However the installation still wasn't found. I'll give it another try tomorrow. Is there another possibility or is it the only way?
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    I've never used RAID so I don't have a clue I'll see if I can find someone who does
      My Computer


  6. Posts : 21
    Windows 7 Prof. x64
    Thread Starter
       #16

    I'll test another driver tomorrow... must have been the wrong one. It's an C600 controller.
      My Computer


  7. Posts : 21
    Windows 7 Prof. x64
    Thread Starter
       #17

    Okay, I have found the appropriate driver and was able to exchange the files (it was too late at night yesterday ). The next sfc-run showed 0 errors! And CheckSUR result shows:

    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2014-12-19 14:53
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    Summary:
    Seconds executed: 82
    No errors detected

    Therefore I started another IE11 installation... and it went smoothly However CBS.log shows some warnings (see attached). Is this normal?

    Apart from that: Do I have to consider other things? In the meantime I heard that the computer had a RAID problem some months ago (one SDD died). Is it possible that other parts of Windows or installed software got damaged? Despite the great effort: would you recommend to reinstall Windows anyway?
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    All the errors in the CBS log are from before you ran the CheckSUR - so are irrelevant now.
    All the Warnings relate to problems caused from emptying the SoftwareDistribution folder, and can safely be ignored.

    Looks to me like it's 'job done' - and you're good to go
      My Computer


  9. Posts : 21
    Windows 7 Prof. x64
    Thread Starter
       #19

    Yes, looks good to me, too! You are the man

    Thank you very much!

    PS: Will close this topic after reading through again.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:27.
Find Us