Windows 7 update error 0x800B0100 (KB2943357 & KB2973112)


  1. Posts : 4
    Windows 7 Enterprise x64
       #1

    Windows 7 update error 0x800B0100 (KB2943357 & KB2973112)


    Hi there

    I'm not able to install 2 .NET framework updates and tried some different things without any luck.

    OS: Win7 x64 SP1

    This is what I tried so far:

    sfc /scannow
    NetFxRepairTool
    How do I reset Windows Update components?
    Fix Windows corruption errors by using the DISM or System Update Readiness tool fix
    Also tried placing Windows6.1-KB2943357-x64.msu in %SYSTEMROOT%\CheckSUR\packages then executed SUR again, but still no luck though

    I've removed that update and folder again and attached the newest CheckSUR logs

    Hope you can help me, thanks!
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    CheckSUR found the following problems (and another 26 matching ones...)

    Code:
    Unavailable repair files:
     servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_13_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_13_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_14_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_14_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_15_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_15_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_16_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_16_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_17_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_17_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_18_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_18_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_19_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_19_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_20_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_20_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_25_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_25_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_26_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_26_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_27_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_27_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_28_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_28_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_33_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_33_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_34_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_34_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_35_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_35_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_36_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_36_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_5_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_5_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_6_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_6_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_7_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_7_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_8_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_8_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_for_KB2943357_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_for_KB2943357_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
    I'll post a fix when I can get to it.
      My Computer


  3. Posts : 4
    Windows 7 Enterprise x64
    Thread Starter
       #3

    Hi NoelDP

    Okay, sounds good, thanks :)
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I've uploaded a file - hseaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder hseaa in the same place.
    Open this folder - there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  5. Posts : 4
    Windows 7 Enterprise x64
    Thread Starter
       #5

    Okay, I followed your instructions and it fixed 26 out of 26 errors this time.
    I assume I can try and update now?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Yep - do a check for Updates, and first try to install ONLY the oldest update found
    If it goes OK, carry on
    if it fails, post the C:\Windows\windowsupdate.log file
      My Computer


  7. Posts : 4
    Windows 7 Enterprise x64
    Thread Starter
       #7

    Both updates installed just fine now, so this is solved. Thanks for the help, much appreciated.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Great! Glad to hear it.

    Good luck.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:41.
Find Us