Windows 7 KB976932 fails to install through Windows Update


  1. Techster3
    Posts : 15
    Windows 7 Profesional 32-bit
       New #1

    Windows 7 KB976932 fails to install through Windows Update


    Today I checked for updates in Windows Update and I saw the KB976932 which is Service Pack 1. Clicked to install the updates, then after 2 hours the updates have finished to install and I got a message that some of them failed to install, especially KB976932 (Error Code 8007000E). Before installing this update i had this written in System window from Control Panel [attached image]. And this means that I had already installed SP1. Now this update doesn't show anymore in Windows Update. In the System window it is still written Service Pack 1, but on Installed Updates window there is no KB976932 update. Do I need to install it manually ?
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Please follow the Windows Update Posting Instructions and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
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  4. Techster3
    Posts : 15
    Windows 7 Profesional 32-bit
    Thread Starter
       New #3

    Here it is. Error Code: 8007000E

    Edit: I have also run Windows Update troubleshooter and it found only one issue: Service registration is missing or corrupt - Not Fixed.
    Last edited by Techster3; 09 Jan 2015 at 18:06.
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  6. Techster3
    Posts : 15
    Windows 7 Profesional 32-bit
    Thread Starter
       New #4

    Today I used the System Update Readiness Tool and it didn't detect any errors or problems. And to be sure I checked the CheckSURLog, too.
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    I can see no evidence in the CBS logs that an SFC scan has been run at all?
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