New
#11
Did you do a boot from a DVD - or did you actually follow the instructions given?
IF you follow the instructions, then it usually works.
Did you do a boot from a DVD - or did you actually follow the instructions given?
IF you follow the instructions, then it usually works.
I finally figured out how to create a startup repair disc.I've run sfc /scannow and posted the results as a cbs log.I've also rebooted and tried windows update again and it returns with the same error code 80070002. Also tried turning off windows update and deleting software distrbution .Thanks for your time with this.Hope Santa was very good to you.BigD in Canada
That worked, at least! - well done.
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)
Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file
Then zip the CheckSUR.log and upload it to your reply.
I've run the tool you asked for and included the check sur log. Once again thanks for help, waiting for your reply.BigD
That's also clear - with any luck WIndows Update should work.
If not, please post the C:\Windows\windowsupdate.log
Hi
Windows update still giving me error code 80070002 and not updating.I've included the windows update log .How are things in the pub ?
There's no real detail in the wulog unfortunately - so we're left with the option to clear the SOftwareDownload folder...
Open an Elevated Command Prompt
Run the following commands
NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV
reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.
Install only the oldest update found - and reboot once installed
then go back to Windows updates and install the others.
Hi
I'm still getting the 80070002 error codes and uploaded the updates.My computer action center said when I started this trip that it hadn't been updated since October 2014. Also the restore the hidden updates is showing nothing.Thanks BigD
In view of the lack of any further clues in the logs as to what is causing this error, I can only really recommend a repair install, which should fix the problems.
Well since the system doesn't acknowledge the Win 7 disc , I guess I'll just go without updates And I Guess we'll call unsolvable .Thanks for your time and knowledge Noel.BigD in Canada
Last edited by BigDLondon; 28 Dec 2014 at 16:40.