Windows Updates: error 0x800F080D

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  1. Posts : 17
    Windows 7 x64
       #1

    Windows Updates: error 0x800F080D


    Hello,

    A Windows 7 computer keeps reporting a problem with Windows Updates, error 0x800F080D
    SFC /SCANNOW already done.

    Attached the CBS and CheckSur logfiles.


    TIA, Peter
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    CheckSUR is showing the following problems...
    Code:
    Unavailable repair files:
     winsxs\manifests\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d.manifest
     winsxs\manifests\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c.manifest
     servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Dutch~31bf3856ad364e35~~~11.2.9412.0.mum
     servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
     servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Dutch~31bf3856ad364e35~~~11.2.9412.0.mum
     servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
     servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.mum
     servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Dutch~31bf3856ad364e35~~~11.2.9412.0.cat
     servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
     servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Dutch~31bf3856ad364e35~~~11.2.9412.0.cat
     servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
     servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.cat
    The only ones I think need fixing are the WUClient ones, and the vc ones (the others are more semantics errors than anything else) - but we'll see what happens when I post the fix protocol later.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    ...are you sure this system is running 64-bit Windows? - the Windows Update Agent files show it to be a 32-bit install! (as does the CBS.log data)

    I'll fix what I know I can fix here - and leave the IE area alone for the moment.


    I've uploaded a file - p74aa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder p74aa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  4. Posts : 17
    Windows 7 x64
    Thread Starter
       #4

    Thanks for your reply.

    This computer is running "Windows 7 Home Premium 32-bit SP1".
    It is not my own computer. The information comes from a Dutch colleague. I post this on his behalf.

    I've uploaded a file - p74aa.zip - to my OneDrive at Noel's OneDrive
    I don't see the file p74aa.zip, only P74.zip. Do you mean that one?
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Try it again now -
    the proper file should be there
      My Computer


  6. Posts : 17
    Windows 7 x64
    Thread Starter
       #6

    Ok, downloaded it.
    I'll pass this information to the owner of the computer and let you know the results.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Good luck!
      My Computer


  8. Posts : 17
    Windows 7 x64
    Thread Starter
       #8

    The owner of the computer has some questions:

    1)
    The CheckSur logfiles were created with the command dism /online /cleanup-image /scanhealth
    Should he use that command again or use THIS tool?

    2)
    These folders do not exists:
    C:\Windows\Temp\CheckSur\Servicing\Packages
    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Should he create these folders first?
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    1) this command has no effect in Windows 7 - SFC should be used instead.
    2) Those folders are created by the CheckSUR tool - but may be deleted by some system 'cleanup tools'

    Yes, if you create the folders they will work with the tool.
      My Computer


  10. Posts : 17
    Windows 7 x64
    Thread Starter
       #10

    Attached the new logfiles. Looks good :)
      My Computer


 
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