New hard drive with Windows 7 restore - now not genuine Windows msg


  1. robyndj
    Posts : 1
    Windows 7 Home Premium 64 bit
       New #1

    New hard drive with Windows 7 restore - now not genuine Windows msg


    Hi. I have a Sony Vaio Laptop which had Windows 7 Home Premium 64 bit pre-installed on it. The original hard drive died completely a couple of months ago (was not even able to be recognised by the computer tech). He replaced the hard drive and restored it using the restore disks that I created when I first got the laptop. Windows is installed and seems to be running fine, however I keep getting a message saying the computer is not running genuine Windows.

    I have spoken to Microsoft who advised me to contact Sony. Sony advised that the version of Windows was sold for the original hard drive only so I would have to purchase a new copy of Windows 7.

    I then called Windows back to ask them and they said that the product key was blocked on their system (because it was supplied by Sony) and that if I wanted to activate it, I may need to purchase another product key.

    Is this correct? It seems crazy that as I have already purchased Windows 7 (when I purchased the laptop) and the original hard drive is completely dead that I now have to fork out more money to purchase another copy.

    Any advice please ...
      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

    https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

    Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx
      My Computer
    Quote Quote

 

  Related Discussions
I have Windows 7 home premium OEM on Dell desktop purchased new 5 years ago. No problems until hard drive started failing last week. I bought a new drive and restored from WindowsImageBackup taken earlier this year. Started getting "Windows is not genuine" when I connected to internet...
1 down vote favorite I am going to have to replace my computer as it has reached the end of its working life. It operates under Windows 7. The new computers I am looking at already have Windows 7 installed and have two hard drives. I have been using my existing computer for a number of...
Hi, I have just upgraded hard drive from an IDE to SATA and cloned the old drive to the new. The system boots OK and I can log in to Windows but I get a message indicating that Windows is not genuine. I've searched this forum and found a few threads covering this problem but haven't...
Hi Gang! I was wondering if this would work as a poor man's backup system for Windows 7. 1) Take my daughter's laptop with Windows 7 Ultimate on it and partition the only hard disk to have a C: drive (125 Gigs) and E: drive (75 gigs). 2) Setup Windows 7 backup to backup data and...
Greetings. I have on my laptop (a thinkpad, from Lenovo) Windows 7 Professional, obtained via something called "MSDN Alliance" and my university. A few weeks ago, I finally had the opportunity to upgrade my hard drive. Thus, I placed the new disk in a USB case, plugged it in via USB, and...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 08:16.
Find Us