Windows 7: Update KB2973112 Error Code 80073712

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  1. centaurian
    Posts : 7
    Windows 7 Professional x64 N
       New #1

    Windows 7: Update KB2973112 Error Code 80073712


    Hi,

    I trying to install updates into Windows 7 N Professional x64 and it failing on .NET Security update KB2973112.
    I tried lot of things that Google offers, but nothing works.

    Sfc /scannow reports no errors.


    http://or.hu.cz/w7updateerr/CBS.zip
    Since logs are quite big (32MB), I uploaded them on another place.

    Thank you for your suggestions.
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  3. matts6887
    Posts : 1,449
    Windows 7 ultimate 64-bit
       New #2

    You might have to delete the windows update catalog files and then run windows update again to reinstall the files for windows update. Doing this may help to resolve the issue. If not post back and we can take it from there.
      My Computer
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  4. centaurian
    Posts : 7
    Windows 7 Professional x64 N
    Thread Starter
       New #3

    Yes, I tried that too before, even more times. It didn't work.
      My Computer
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  6. centaurian
    Posts : 7
    Windows 7 Professional x64 N
    Thread Starter
       New #4

    OK, I tried it again, but nothing new. I cleaned catalog files and it failed with same (80073712) error. Here are additional log files from last point.

    http://or.hu.cz/w7updateerr/CBS2.zip
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  7. centaurian
    Posts : 7
    Windows 7 Professional x64 N
    Thread Starter
       New #5

    Here is WindowsUpdate.log
    Idk, If it is helpfull or not...
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    CheckSUR reports the following problems...
    Code:
    Unavailable repair files:
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22743_none_046c22977b74e62c.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.22743_none_cfeb95652ab9a380.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.18532_none_f5ef1e68c06b0983.manifest
 winsxs\manifests\x86_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22743_none_a84d8713c31774f6.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.18532_none_a681522274d87bdf.manifest
 winsxs\manifests\x86_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.18532_none_db9f3389dd561754.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.22743_none_424e32868e888704.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.22743_none_df226106da119cd2.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18532_cs-cz_6e63bebb8e269e12.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.22743_none_7d253f50e280819d.manifest
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.18532_none_03ec5388625013f3.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.22743_none_29f7a0b6e8fbe8a4.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.18532_none_b259b569e8a367e7.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.18532_none_c7c878850b1cbe6b.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.22743_none_5ec02bad339e1184.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.18532_none_72f0e00b6ca38779.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.22743_none_daec3d651a56707a.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.18532_none_591aefe874e1f3b5.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22743_none_bff7ca5ab6261061.manifest
 winsxs\manifests\x86_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.18532_none_a7cdb804a9f2a2bd.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.18532_none_93f1fcb2c8d9ee4e.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22743_none_627c1e8360ed619d.manifest
 winsxs\manifests\x86_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.22743_none_c4d27627f6fcaaa3.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18532_none_7948dbe54746ce4e.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.18532_none_e6b852c711131031.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.22743_none_eb769f0f609f0962.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.18532_cs-cz_342c98db84249bf9.manifest
 winsxs\manifests\x86_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.18532_none_c6617fc7de79418f.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.22743_none_5c2422a9864a1ac8.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.22743_none_b0fbbb2324c351ba.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.18532_none_926d9ec39dfff67f.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.18532_none_d6c487bc9c7f7d12.manifest
 winsxs\manifests\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.22743_none_d28a8613c1bc6855.manifest
 winsxs\manifests\x86_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.22743_none_e33a2edf16c6243c.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22743_cs-cz_d77d06311d18b0e5.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22743_cs-cz_664ca70fc6e3074d.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.18532_none_02435c7146f87613.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.22743_none_22ffea5aaffb84fe.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22743_cs-cz_57970159a7cd3161.manifest
 winsxs\manifests\x86_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.22743_none_c6e14ed6f79e13c8.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22743_cs-cz_b42fd19794a825dc.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.22743_none_8add4f3cad403f4f.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.18532_none_22801b4b96d6b2c5.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18532_none_f1b8fac700afdd2b.manifest
 winsxs\manifests\x86_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.18532_none_fa06ec40fd1f90ed.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_a1aa0c9e9399ac00.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.22743_none_9b8cf8080249fb36.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.18532_cs-cz_7d196471ad3c73fe.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.22743_none_8fb494c08e7f0f2e.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22743_cs-cz_1d5fdb799dcb2f48.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.18532_none_758ce90f19f77e35.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18532_cs-cz_ee49c39303721d96.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.18532_none_40c45e18cf555555.manifest
 winsxs\manifests\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_e9574375a815d506.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18532_cs-cz_cafc8ef97b01928d.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22743_none_7ba0e161b7a689ce.manifest
 servicing\packages\Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_26_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_26_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_27_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_27_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2973112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2973112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_26_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_26_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_27_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_27_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2973112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2973112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
    I'll post a fix protocol for them when I can.
      My Computer
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  10. centaurian
    Posts : 7
    Windows 7 Professional x64 N
    Thread Starter
       New #7

    Great. Thank You.
      My Computer
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    I've uploaded a file - ctnaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder ctnaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
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  12. centaurian
    Posts : 7
    Windows 7 Professional x64 N
    Thread Starter
       New #9

    Good. CheckSUR now reports all errors repaired.
      My Computer
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    Great - run another SFC /SCANNOW and see what it reports.
    If it comes back all clear, do a new Check for Updates, and see what happens.
    If there are still problems, post the new CBS.log and C:\Windows\windowsupdate.log files.
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