Hello all,
Recently I have been experiencing difficulty in installing the service pack 1 update for my Windows 7. Every time I try to install it, it stops around 20% or so and gives me a 8007312 error. Any help would be greatly appreciated!:)
attached is my CBS log, per the posting instructions.
thanks,
MU5ICI4N
It looks to me as if you have some registry corruption.
I need to have a look at your COMPONENTS registry hive
Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
Noel,
Thanks for responding :)
here is the link for my components file: https://www.dropbox.com/s/2u599wvrqw...nents.zip?dl=0
Cheers,
MU5ICI4N
Here we go...
I've uploaded a file - m4naa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)
Create a new System Restore point
Open an Elevated Command Prompt, and run the following commands.
Code:IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1 REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1 COPY "%userprofile%\desktop\m4naa\COMPONENTS" C:\Windows\System32\config .
If you get an error with either command, STOP THERE - do not reboot! - post for instructions.
Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
Noel,
Thanks for the help! :)
I downloaded the m4naaa file, extracted it to my desktop, created a system restore point, opened an elevated command prompt, then ran the following commands:
IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
This command gave me no trouble, I hit ENTER and it seemed to register
I then ranREN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
This command went smoothly as well
Then I triedCOPY "%userprofile%\desktop\m4naa\COMPONENTS" C:\Windows\System32\config, but I got the error "The system cannot find the file path specified"
I noticed that you seemed to be talking about two commands, but it seemed like 3 to me, one for each line. should I have done all three? I've included a picture of my command prompt window.
cheers
Sorry about that - I recently added the topmost line to reduce confusion, and haven't modified the instruction to suit
Where did you extract the file to?
run the following command
DIR %userprofile%\desktop\components /s
post the results.
Noel,
No problem!:) glad to know I didn't mess up by running a command I shouldn't have. I extracted the file to the desktop, but I think I found the source of the problems. The file I downloaded is calledm4naaa, not m4naa as specified in the program I ran.
did I download the right file? If so, should I alter the actual name of the file to suit the command or alter the command to suit the name of the file?
Cheers:)
Just me being shaky-fingered 'cos of my cold
carry on, either change the name of the extracted folder, or change the command to suit.
Sorry about that!
Sorry for the delay getting back. A cold, eh? bummer. that time of year again I suppose
I renamed the file to m4naa, and all of the commands ran smoothly! the command that gave me trouble before instead said something like "Files Copied".
Next, I rebooted per your instructions, but upon startup windows tried to run a CHKDSK Scan, which I cancelled. Should I have cancelled the scan?
After cancelling the scan, I ran a CheckSUR scan and I have included the log file (C:\Windows\Logs\CBS\CheckSUR.log)
Cheers :)
Great - CheckSUR shows clear of errors now.
Please run another SFC /SCANNOW - if that also comes back 'no violations found' try Windows Update again, after a new Check for Updates.
If not all clear, please post the new CBS.log file.
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