New
#1
"This computer is not running Genuine Windows" message - still / again
When I got this message earlier this month, I searched around, read the posts here etc. After reading about the problem I let windows install KB3024777 to fix the KB3004394(?) problem.
Everything appeared to work. January updates were installed. This was three days ago. But today I got the message again. Don't know how often the message is supposed to come up. I have since cold booted once and it has not come back. Yet. I completely shut this machine down every day at 1AM and let the bios start it at 7:30AM.
I upgraded this machine from xp by totally wiping the disks and using a retail full win7 pro. At least I think it's a full retail. The other boxes have a small upgrade notice on the box. The OS was installed sometime in the fall of 2013 but i did a full restore in I think 12/2013 to fix some problem I had with Quicken
the diagnostics report:
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-KV7XP-F8P48-B3K8X Windows Product Key Hash: flPJFCz8h3gRJMnllP6AKJLa3zw= Windows Product ID: 00371-177-6215034-85905 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {61E75CC2-9D5F-4E78-9ADF-3F532D975C1A}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.141211-1742 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{61E75CC2-9D5F-4E78-9ADF-3F532D975C1A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B3K8X</PKey><PID>00371-177-6215034-85905</PID><PIDType>5</PIDType><SID>S-1-5-21-23880276-3244586902-2607623387</SID><SYSTEM><Manufacturer>INTEL</Manufacturer><Model>DP43TF</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>NBG4310H.86A.0104.2010.0122.1624</Version><SMBIOSVersion major="2" minor="4"/><Date>20100122000000.000000+000</Date></BIOS><HWID>BBEF3D07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00170-177-621503-00-1033-7600.0000-0192011 Installation ID: 014893451515312711873912648450693893967241377372510172 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: B3K8X License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 1/20/2015 12:19:24 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 1:16:2015 09:35 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAEABgABAAEAAAABAAAAAQABAAEAln2+mu4LRryENKoz4l/KzXw7elty+fIypiJMWA== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC INTEL DP43TF FACP INTEL DG43NB HPET INTEL DP43TF MCFG INTEL DP43TF ASF! INTEL DP43TF