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Windows 7: Errors 0x800B0100 and 9C59 when trying to install Windows Updates

28 Jan 2015   #1
LakersFan

Windows 7 64-bit
 
 
Errors 0x800B0100 and 9C59 when trying to install Windows Updates

So I have 3 updates that are failing:
KB3003057
KB3008923
Internet Explorer 11 for Windows 7 for x64-based Systems

I've tried the following with no success:
Utilizied the System Update Readiness tool (that gets hung up on KB947821)
Ran the Windows Update Troubleshooter
Tryed "sfc /scannow" in an elevated command prompt

Attached is my CheckSur log. Anyone able to help out?




Attached Images
Errors 0x800B0100 and 9C59 when trying to install Windows Updates-untitled-1.jpg 
Attached Files
File Type: zip CheckSUR.zip (3.7 KB, 1 views)
My System SpecsSystem Spec
.
29 Jan 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have rather a large number of errors there...
Code:
Summary:
Seconds executed: 1139
 Found 104 errors
  CSI Manifest All Zeros Total count: 92
  CBS MUM Corrupt Total count: 6
  CBS Catalog Corrupt Total count: 6
Luckily they all appear to be from the same update - KB3003057 - so shouldn't be too hard to fix.
I'll post a fix protocol later.
My System SpecsSystem Spec
29 Jan 2015   #3
LakersFan

Windows 7 64-bit
 
 

Wonderful, thank you!
My System SpecsSystem Spec
.

31 Jan 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - lkfaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder lkfaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
31 Jan 2015   #5
LakersFan

Windows 7 64-bit
 
 

Thanks! And here ya go!


Attached Files
File Type: zip CheckSUR.zip (3.4 KB, 1 views)
File Type: zip CheckSUR.persist.zip (16.3 KB, 0 views)
My System SpecsSystem Spec
01 Feb 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great! CheckSUR is happy now
Do a Check for Updates, and attempt to install ONLY the oldest update found - if it goes in OK, try the rest.
If it fails, post the error message, and the new CBS.log file.
My System SpecsSystem Spec
01 Feb 2015   #7
LakersFan

Windows 7 64-bit
 
 

All is good now! I can't thank you enough for the help!! :)
My System SpecsSystem Spec
02 Feb 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You're welcome - good luck!
My System SpecsSystem Spec
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 Errors 0x800B0100 and 9C59 when trying to install Windows Updates




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