Win7 sp1 x64 - Update error 0x80073712 (KB2943357)

Page 1 of 2 12 LastLast

  1. Posts : 10
    Windows 7 x64 SP1 Ultimate
       #1

    Win7 sp1 x64 - Update error 0x80073712 (KB2943357)


    Hello.

    I have a problem with update KB2943357 - error code 0x80073712. In checksur.log there are too many errors "CSI Manifest All Zeros". How can i fix it?
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Here's the list of Manifest errors...
    Code:
    Unavailable repair files:
     winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_97c35378c456bec3.manifest
     winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_2692f4576e21152b.manifest
     winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22733_none_bff6ca10b626f70a.manifest
     winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18523_none_f1b7e3b500b0dd75.manifest
     winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_dda628c145093d26.manifest
     winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_0110a80768b1b8ed.manifest
     winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22733_none_7b9fe117b7a77077.manifest
     winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22733_none_627b1e3960ee4846.manifest
     winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_74761edf3be633ba.manifest
     winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_0fc64dbd87c78ed9.manifest
     winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18523_none_7947c4d34747ce98.manifest
     winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_c6d982275eafb6d4.manifest
     winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_80f6acdeddfd3871.manifest
     winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.22733_none_29f6a06ce8fccf4d.manifest
     winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.18523_none_72efc8f96ca487c3.manifest
     winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.22733_none_daeb3d1b1a575723.manifest
     winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.22733_none_cfea951b2aba8a29.manifest
     winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_17dd4ea14f0b3f3f.manifest
     winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.22733_none_5c23225f864b0171.manifest
     winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.18523_none_a6803b1074d97c29.manifest
     winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.18523_none_d6c370aa9c807d5c.manifest
     winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_5393df17f523bcd4.manifest
     winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.18523_none_e6b73bb51114107b.manifest
     winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.18523_none_926c87b19e00f6c9.manifest
     winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.22733_none_8fb394768e7ff5d7.manifest
     winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_3cc7387e0eca3682.manifest
     winsxs\manifests\amd64_infocard.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_6a9355dcc49c0468.manifest
     winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_5da97845558cad68.manifest
     winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.18523_none_40c34706cf56559f.manifest
    I'll post a fix protocol when I can.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    I've uploaded a file - slpaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder slpaa in the same place.
    Open this folder - there should be one folder inside it (Manifests)

    Copy the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  4. Posts : 10
    Windows 7 x64 SP1 Ultimate
    Thread Starter
       #4

    I'm do it. In archive - ChekSUR.log and CheckSUR.persist.log. There is still containts errors and KB2943357 cannot be installed with error code 0x80073712

    In update install log there is an error 2147956498 - "Component store corrupted"

    Sorry for my terrible English
    Win7 sp1 x64 - Update error 0x80073712 (KB2943357) Attached Files
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Here's the list of items that the system couldn't repair, despite having the files available.

    Code:
    Unavailable repair files:
     winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_0110a80768b1b8ed.manifest
     winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_74761edf3be633ba.manifest
     winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_0fc64dbd87c78ed9.manifest
     winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_c6d982275eafb6d4.manifest
     winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_80f6acdeddfd3871.manifest
     winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_17dd4ea14f0b3f3f.manifest
     winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_5393df17f523bcd4.manifest
     winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_3cc7387e0eca3682.manifest
     winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_5da97845558cad68.manifest
    This is caused by corruption in the registry - which may or may not be repairable.

    Let's have a look at the relevant registry hive...

    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
      My Computer


  6. Posts : 10
    Windows 7 x64 SP1 Ultimate
    Thread Starter
       #6

    Thank you for quickly replies!
    Link to COMPONENTS hive
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    I've checked out one of the files, and I can't see any error in the data where I was expecting to.

    The file I uploaded has the correct S256H hash - so should be acceptable. I'll ask around and see if anyone I know has a better idea than I do, what's happening!
      My Computer


  8. Posts : 10
    Windows 7 x64 SP1 Ultimate
    Thread Starter
       #8

    Thanks! I'll wait
    Last edited by slimp; 10 Feb 2015 at 05:03.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Glad I asked before attempting to 'fix' it! - turns out that one of my assumptions was wrong.
    I'll upload a new fix protocol in a few minutes.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    Here we go....

    I've uploaded a file - splab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder splab in the same place.
    Open this folder - there should be one folder inside it (Manifests)

    Copy the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    (it may say the files are already present - please click OK to overwrite them)

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:40.
Find Us