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Windows 7: Win7 sp1 x64 - Update error 0x80073712 (KB2943357)

09 Feb 2015   #1
slimp

Windows 7 x64 SP1 Ultimate
 
 
Win7 sp1 x64 - Update error 0x80073712 (KB2943357)

Hello.

I have a problem with update KB2943357 - error code 0x80073712. In checksur.log there are too many errors "CSI Manifest All Zeros". How can i fix it?


My System SpecsSystem Spec
.
09 Feb 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the list of Manifest errors...
Code:
Unavailable repair files:
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_97c35378c456bec3.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_2692f4576e21152b.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22733_none_bff6ca10b626f70a.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18523_none_f1b7e3b500b0dd75.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_dda628c145093d26.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_0110a80768b1b8ed.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22733_none_7b9fe117b7a77077.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22733_none_627b1e3960ee4846.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_74761edf3be633ba.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_0fc64dbd87c78ed9.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18523_none_7947c4d34747ce98.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_c6d982275eafb6d4.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_80f6acdeddfd3871.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.22733_none_29f6a06ce8fccf4d.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.18523_none_72efc8f96ca487c3.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.22733_none_daeb3d1b1a575723.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.22733_none_cfea951b2aba8a29.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_17dd4ea14f0b3f3f.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.22733_none_5c23225f864b0171.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.18523_none_a6803b1074d97c29.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.18523_none_d6c370aa9c807d5c.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_5393df17f523bcd4.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.18523_none_e6b73bb51114107b.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.18523_none_926c87b19e00f6c9.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.22733_none_8fb394768e7ff5d7.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_3cc7387e0eca3682.manifest
 winsxs\manifests\amd64_infocard.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_6a9355dcc49c0468.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_5da97845558cad68.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.18523_none_40c34706cf56559f.manifest
I'll post a fix protocol when I can.
My System SpecsSystem Spec
09 Feb 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - slpaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder slpaa in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

09 Feb 2015   #4
slimp

Windows 7 x64 SP1 Ultimate
 
 

I'm do it. In archive - ChekSUR.log and CheckSUR.persist.log. There is still containts errors and KB2943357 cannot be installed with error code 0x80073712

In update install log there is an error 2147956498 - "Component store corrupted"

Sorry for my terrible English


Attached Files
File Type: zip CheckSUR.zip (9.9 KB, 3 views)
My System SpecsSystem Spec
09 Feb 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the list of items that the system couldn't repair, despite having the files available.

Code:
Unavailable repair files:
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_0110a80768b1b8ed.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_74761edf3be633ba.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_0fc64dbd87c78ed9.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_c6d982275eafb6d4.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_80f6acdeddfd3871.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_17dd4ea14f0b3f3f.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_5393df17f523bcd4.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_3cc7387e0eca3682.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_5da97845558cad68.manifest
This is caused by corruption in the registry - which may or may not be repairable.

Let's have a look at the relevant registry hive...

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
09 Feb 2015   #6
slimp

Windows 7 x64 SP1 Ultimate
 
 

Thank you for quickly replies!
Link to COMPONENTS hive
My System SpecsSystem Spec
09 Feb 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've checked out one of the files, and I can't see any error in the data where I was expecting to.

The file I uploaded has the correct S256H hash - so should be acceptable. I'll ask around and see if anyone I know has a better idea than I do, what's happening!
My System SpecsSystem Spec
10 Feb 2015   #8
slimp

Windows 7 x64 SP1 Ultimate
 
 

Thanks! I'll wait
My System SpecsSystem Spec
11 Feb 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Glad I asked before attempting to 'fix' it! - turns out that one of my assumptions was wrong.
I'll upload a new fix protocol in a few minutes.
My System SpecsSystem Spec
11 Feb 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here we go....

I've uploaded a file - splab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder splab in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

(it may say the files are already present - please click OK to overwrite them)

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
Reply

 Win7 sp1 x64 - Update error 0x80073712 (KB2943357)




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