Windows 7 update KB3019215 fail error 80073712

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  1. Posts : 22
    Windows 7
       #1

    Windows 7 update KB3019215 fail error 80073712


    So I've been suffering a plethora of problems recently: to my computer randomly rebooting when I open Photoshop/open chrome/run MS security essentials all the way to the update failure when I hit install, any help would be appreciated. I like to solve problems 1 at a time however: so lets start with the update
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow the Windows Update Posting Instructions and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
      My Computer


  3. Posts : 22
    Windows 7
    Thread Starter
       #3

    NoelDP said:
    Please follow the Windows Update Posting Instructions and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
    So what should I upload to fix the current snafu I am in?
      My Computer


  4. Posts : 51,467
    Windows 11 Workstation x64
       #4

    Read and follow the given instructions
      My Computers


  5. Posts : 22
    Windows 7
    Thread Starter
       #5

    NoelDP said:
    Please follow the Windows Update Posting Instructions and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

    Alright, I did everything, the SFC scannow, the update readiness tool(multiple times!): none of them are helping: I tried shrinking the file. Lets hope this works
      My Computer


  6. Posts : 22
    Windows 7
    Thread Starter
       #6

    z3r010 said:
    Read and follow the given instructions
    I did, the zip file should be attached in a previous reply
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Here's the problem list from the CheckSUR scan -
    Code:
    Unavailable repair files:
     winsxs\manifests\amd64_microsoft-windows-webdavredir-davclient_31bf3856ad364e35_6.1.7601.22913_none_f27bfa1981fd5c4e.manifest
     winsxs\manifests\amd64_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7601.22913_none_b3d45a96e36fc54b.manifest
     winsxs\manifests\amd64_microsoft-windows-webdavredir-mrxdav_31bf3856ad364e35_6.1.7601.22913_none_73597611f579c664.manifest
     winsxs\manifests\x86_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7601.22913_none_57b5bf132b125415.manifest
     winsxs\manifests\x86_microsoft-windows-webdavredir-davclient_31bf3856ad364e35_6.1.7601.22913_none_965d5e95c99feb18.manifest
     winsxs\manifests\amd64_microsoft-windows-webdavredir-mrxdav_31bf3856ad364e35_6.1.7601.18706_none_72dda82adc515987.manifest
     winsxs\manifests\amd64_microsoft-windows-webdavredir-clientonly_31bf3856ad364e35_6.1.7601.22913_none_35f3367c25772c2d.manifest
     winsxs\manifests\wow64_microsoft-windows-webdavredir-clientonly_31bf3856ad364e35_6.1.7601.22913_none_4047e0ce59d7ee28.manifest
     servicing\packages\Package_1_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_1_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_2_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_2_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB3019215_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB3019215_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_1_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_1_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_2_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_2_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB3019215_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB3019215_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
    I'll post a fix protocol in the morning.
      My Computer


  8. Posts : 22
    Windows 7
    Thread Starter
       #8

    NoelDP said:
    Here's the problem list from the CheckSUR scan -
    Code:
    Unavailable repair files:
     winsxs\manifests\amd64_microsoft-windows-webdavredir-davclient_31bf3856ad364e35_6.1.7601.22913_none_f27bfa1981fd5c4e.manifest
     winsxs\manifests\amd64_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7601.22913_none_b3d45a96e36fc54b.manifest
     winsxs\manifests\amd64_microsoft-windows-webdavredir-mrxdav_31bf3856ad364e35_6.1.7601.22913_none_73597611f579c664.manifest
     winsxs\manifests\x86_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7601.22913_none_57b5bf132b125415.manifest
     winsxs\manifests\x86_microsoft-windows-webdavredir-davclient_31bf3856ad364e35_6.1.7601.22913_none_965d5e95c99feb18.manifest
     winsxs\manifests\amd64_microsoft-windows-webdavredir-mrxdav_31bf3856ad364e35_6.1.7601.18706_none_72dda82adc515987.manifest
     winsxs\manifests\amd64_microsoft-windows-webdavredir-clientonly_31bf3856ad364e35_6.1.7601.22913_none_35f3367c25772c2d.manifest
     winsxs\manifests\wow64_microsoft-windows-webdavredir-clientonly_31bf3856ad364e35_6.1.7601.22913_none_4047e0ce59d7ee28.manifest
     servicing\packages\Package_1_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_1_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_2_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_2_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB3019215_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB3019215_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_1_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_1_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_2_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_2_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_3_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB3019215_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB3019215_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB3019215~31bf3856ad364e35~amd64~~6.1.1.1.cat
    I'll post a fix protocol in the morning.
    Thank you very much good sir, I await the fix
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    I've uploaded a file - cptaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder cptaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  10. Posts : 22
    Windows 7
    Thread Starter
       #10

    NoelDP said:
    I've uploaded a file - cptaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder cptaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
    Running hotfix now, expect another response with the checksur.log file in the next half hour
      My Computer


 
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