Windows 7 Activation intermittent popups 0x8004FE21


  1. Posts : 2
    Windows 7 Pro 64bit
       #1

    Windows 7 Activation intermittent popups 0x8004FE21


    Hey guys,

    I have been searching the forum and net to try to fix this issue. I have a Lenovo S30 workstation, I ran windows update and they ran and installed fine. I also ran Lenovo updater and updated chip set drivers, USB drivers, etc, all installed fine.

    But I have not been able to get this pop up to stop coming up. It happens once a day, but if you close it and check the my computer properties, it will say activated. But when you run the diagnostic, I am still in a 0x800FE21 state.

    Workstation is using Intel rapid storage, but I ran the Intel updater and it did not find updates. I tried some of the links in old posts, and they are out of date. I also tried setuprst.ext from the Aug'14 release but it would not open.

    I have not tried a checkdisk or SFC /SCANNOW. I wanted to see if anyone recognized the error first.


    Any help is much appreciated.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 00371-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {020C7592-8563-43A0-8D80-2F07D80CF634}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.141211-1742
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{020C7592-8563-43A0-8D80-2F07D80CF634}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-2804237653-991609898-548471833</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4352G9U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>A2KT30AUS</Version><SMBIOSVersion major="2" minor="7"/><Date>20131001000000.000000+000</Date></BIOS><HWID>5A213607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-A2   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1033-7601.0000-0572014
    Installation ID: 022171470934004555152663290641171586401560966076813743
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 24367
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 2/10/2015 1:12:36 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000001
    Event Time Stamp: 2:3:2015 14:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\wat\watadminsvc.exe
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAgACAAAAAQABAAEAwiKKI9RLBrQ0Y75FkBhkEz6ergaS6ewUAD8=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			LENOVO		TC-A2   
      FACP			LENOVO		TC-A2   
      HPET			LENOVO		TC-A2   
      MCFG			LENOVO		TC-A2   
      FPDT			LENOVO		TC-A2   
      TCPA			LENOVO		TC-A2   
      SLIC			LENOVO		TC-A2   
      MSDM			LENOVO		TC-A2   
      ASF!			LENOVO		TC-A2   
      SSDT			LENOVO		TC-A2   
      BGRT			LENOVO		TC-A2   
      EINJ			LENOVO		TC-A2   
      ERST			LENOVO		TC-A2   
      HEST			LENOVO		TC-A2   
      BERT			LENOVO		TC-A2
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    The WAT update appears to be damaged.

    Close all open windows.
    Open an Elevated Command Prompt window, and type the following command

    wusa /uninstall /kb:971033

    and hit the Enter key
    Accept the warnings/confirmations, and wait for it to complete

    copy and paste the output (if any) from the command prompt window to a reply here,
    Reboot

    reinstall the update from http://support.microsoft.com/kb/971033
    Reboot

    run another MGADiag report, and post it.
      My Computer


  3. Posts : 2
    Windows 7 Pro 64bit
    Thread Starter
       #3

    NoelDP,

    Thank you very much! Your instructions worked perfectly. I owe you a beer the next time I am in Wales, or when you are in Toronto. Although the closest I have been is looking at the coast from Exmoor Park.

    Cheers,

    Brandon

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 00371-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {020C7592-8563-43A0-8D80-2F07D80CF634}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.141211-1742
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{020C7592-8563-43A0-8D80-2F07D80CF634}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-2804237653-991609898-548471833</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4352G9U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>A2KT30AUS</Version><SMBIOSVersion major="2" minor="7"/><Date>20131001000000.000000+000</Date></BIOS><HWID>5A213607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-A2   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1033-7601.0000-0572014
    Installation ID: 022171470934004555152663290641171586401560966076813743
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 24367
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 2/12/2015 10:00:35 AM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:10:2015 20:01
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAgACAAAAAQABAAEAwiKKI9RLBrQ0Y75FkBhkEz6ergaS6ewUAD8=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			LENOVO		TC-A2   
      FACP			LENOVO		TC-A2   
      HPET			LENOVO		TC-A2   
      MCFG			LENOVO		TC-A2   
      FPDT			LENOVO		TC-A2   
      TCPA			LENOVO		TC-A2   
      SLIC			LENOVO		TC-A2   
      MSDM			LENOVO		TC-A2   
      ASF!			LENOVO		TC-A2   
      SSDT			LENOVO		TC-A2   
      BGRT			LENOVO		TC-A2   
      EINJ			LENOVO		TC-A2   
      ERST			LENOVO		TC-A2   
      HEST			LENOVO		TC-A2   
      BERT			LENOVO		TC-A2
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Great - the report looks fine now.
    I'll take you up on that beer, when/if we're both in the same part of the planet!

    Good luck
      My Computer


 

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