Windows 7 Home Premium Updateerror 80073712


  1. Posts : 4
    Windows 7 home Premium 64bit
       #1

    Windows 7 Home Premium Updateerror 80073712


    Hi..
    For several months I have had problems with Windows Update error 80073712

    sfc /scannow is not possible and I have also tried a repair with my installation disc, without any luck
    A reinstall is out of the question, som I hope you'll help me..
    Attached is CBS.zip


    Best regards from Denmark
    Palle
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    The CheckSUR shows this problem...
    Code:
    Checking Packages
    (f) CSI Unable to Query Store Version 0x00000002
    This is not good news...

    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
      My Computer


  3. Posts : 4
    Windows 7 home Premium 64bit
    Thread Starter
       #3

    Hi..

    I'm not using any filesharing services, so I uploaded the files to this folder on my website
    Index of /download/files

    There is a backup of components, and I uploaded it also, just in case..

    Best regards
    Palle
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Is your COMPONENTS file really only 256KB??
    If so, then you have major problems which can only be cured by a repair install - or perhaps a clean install.
      My Computer


  5. Posts : 4
    Windows 7 home Premium 64bit
    Thread Starter
       #5

    Yes.. it is only 256kb.
    I have tried a repair install, but it will not run.
    So I think the only way is to use my laptop as is, because the only problem that I have, is that I can't make any Windows updates.. Everything else seems to Work fine/has been working fine since I bought my laptop.

    I have a older backup at Work, so I'll try to install it later, or is it possible to use the components file from it?

    Best regards
    Palle
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    It's potentially worse to have an out-of-step COMPONENTS hive, than it is to have an effectively non-existent one.
    You really do need to fix this - if a repair install won't work, you're left with either a System Recovery or a clean install.
      My Computer


  7. Posts : 4
    Windows 7 home Premium 64bit
    Thread Starter
       #7

    Solved


    Hi NoelDP

    Thanks for your fast replyes and help..

    Best regards
    Palle
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:40.
Find Us