MS won't reactivate Win 7 Pro after simple cloned driver switch

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  1. Posts : 42
    Windows 7 Pro x64 SP1
       #1

    MS won't reactivate Win 7 Pro after simple cloned driver switch


    My searches on this forum, and many others, e.g. Tom's Hardware, Microsoft Support, some others, left me

    with the impression that if I cloned my OS HDD to a new one, swapped the new one into the Disk 0 spot and

    rebooted, I should find myself in the same place, with maybe a need to call MS and explain about the new

    HDD. Basically, no problems.


    If I am wrong about that, I apologize, that's the impression I got.


    So, using Acronis, I cloned my 250GB Barracuda C:\ drive onto a new WD 1TB, mothballed the Barracuda and

    plugged in the 1TB to the Disk 0 spot, and, lo and behold, everything worked great. Much new speed, much new

    space. There were a few niggling things I thought I could fix with more googling, but nothing unsettling.

    But over the hours things got worse, Indexing wouldn't run, Windows Search service was on Auto(Delayed) load and I

    couldn't get it to stay back on Auto when I booted, and then came the pop-up that I was running an unauthorized version

    of Windows. No problem, I'll just reactivate.


    First tried online activation, was rejected.


    Next called them up, only to have the MS rep talk me through filling out the same Activation Screen, to the

    same result. When I explained the situation, he told me that I had to call HP, because HP had blocked the

    Product Key and there was nothing he could do if he couldn't read that key.


    I called HP, and their representative told me, in so many words, that, "We do not generate product keys and

    cannot block them, go talk to MS." I said, "They sent me here," he gave me the opportunity to call (some

    number) and *purchase* a new product key. When I asked how HP could sell me one if they don't generate them,

    he said something to the effect that he had given me the number and that was all he could do, was there

    anything else he could help me with today. So I politely ('cause I figured I'd be back) said good-bye and

    called MS again. This was at around 9:30 Friday night.


    Different guy at MS started to go through the same script, I stopped him and said we'd been through that and

    it didn't work, and that I had spoken to HP and they said what they said. Then I told him that my System

    Screen displayed, as plain as day, that I was running Genuine MS Windows and that it was activated. He said,

    "Hmmmmm. Well, it's probably just a technological hang up of some kind, I would connect you with tech support but they've

    all gone home for the night. Take two aspirin and call back in the morning." We said good-night.


    Next morning (Saturday) I called MS and got some fellow whose accent was so thick, and who talked so fast ,

    that I could barely understand him. But I did make out that he was leading me down the same path,

    unimpressed by, or unable to understand my recitation of what I'd done the night before, particularly the

    part about the MS rep telling me that it was probably alright, and call back during business hours. When I

    had asked him to repeat something, slowly, several times, because I really couldn't understand the last

    thing he said, and he repeated it the same way, I asked to speak to a supervisor. He tried to discourage

    that, but when I told him, "Look, we've all got supervisors," he said, "Well, you can talk to the

    supervisor, but you'll have to wait..." as though that might disuade me; I said I'd wait.


    When the supervisor came on, who spoke impeccable English, accented but absolutely clear, I went through the

    same recitation. He said to give him the Product Key, (which I had gotten off of Speccy, Magical Jelly Bean

    and KeyFinder, and my own System Screen). He said, "Nope". When I protested that the HP rep had said they didn't

    generate or block product ids, he said, simply, "He lied". No pussyfooting around, just "He lied". He told

    me about what he called the SLP product key, which he said the manufacturer did indeed issue with the

    computer, and so on. So I thanked him for being so clear, and went back to google, this time with the new

    search term "SLP" (which, oddly, also stands for Speech Language Pathologist) which got me almost

    immediately to the difference between an SLP key and a COA key, the latter being the one that is on the

    sticker on the computer case. AHA.


    Back to MS, new guy, of course, and before we got very far, I asked, "Couldn't we just try the COA key?" He

    hesitated, (was I not supposed to know this?) and then said to read him the number. He wasn't easy to

    understand either, but he was very patient as we went over it a half dozen times, and we finally agreed on

    the number, and he said to wait a minute, after which he came back to check the number again and said wait a

    minute again, and came back and said he wanted to check with someone else. Another fellow picked up the

    phone, tried the number again and said, "I sorry, that number does not resolve into a product key we can use

    to activate your existing copy of Windows". He finally said, the only thing I could do was talk to the

    seller, in this case Newegg, and tell them that their sticker key doesn't resolve. Naturally they're not

    open until Monday, if then, (President's day). I've got all my numbers, but it was four years ago.

    Now. That was all preamble, here's the question:


    I have two clones and an image of this old disk, and also a couple unopened Windows 7 cds, plus the

    possibility of restoring from the recovery partition, which I'll try first. But the whole point of cloning

    was to avoid collecting and entering four years worth of drivers, programs, etc. If I have to do a clean install,

    is there a way to generate a list of the drivers I'm currently using so that I don't have go track them down

    from part numbers, or maybe could even just copy them over from the earlier OS drive or from one of the clones?


    If you've read this far, thank you.


    fibber
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Just some advice. Nobody is going to read the book you just posted.

    Questions.
    Did you replace the motherboard?

    What exactly are you trying to do?
      My Computer


  3. Posts : 42
    Windows 7 Pro x64 SP1
    Thread Starter
       #3

    All I did was replace the C:\ drive with a new, bigger one, and clone the old one to it.
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    If I understand you correctly, you cloned your old drive to a new drive and installed the new drive in the same computer the old drive cam out of and changed no other hardware.
    Is that correct?

    Now exactly what problem are you having?

    Does your system show that it is activated properly or not?

    If not you need to do this tutorial by Brink so are experts can take a look. Post the results here.

    Windows Genuine and Activation Issue Posting Instructions
      My Computer


  5. Posts : 42
    Windows 7 Pro x64 SP1
    Thread Starter
       #5

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-788W3-H689G-6P6GT
    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
    Windows Product ID: 00371-OEM-8992671-00008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {11B47944-DC40-43D9-96BF-0AE38B5823F0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150113-1808
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{11B47944-DC40-43D9-96BF-0AE38B5823F0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-3812780136-2380416800-2565670222</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Z400 Workstation</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G3 v03.12</Version><SMBIOSVersion major="2" minor="6"/><Date>20100913000000.000000+000</Date></BIOS><HWID>C1FE3A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>8D6A0B35A332730</Val><Hash>9ya6ye3OhZXF6dAaSRxP5Y3H8cw=</Hash><Pid>81602-920-7980202-68821</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700008-02-1033-7600.0000-2052009
    Installation ID: 004420671135756393322681874202764371667821889523542541
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 6P6GT
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/15/2015 9:41:53 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 2:13:2015 18:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAAABAAEAAQADAAAAAQABAAEAonbEJYx4hhXEg8BIYj360W7WICzqgg==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        TYLSBURG
      FACP            HPQOEM        TYLSBURG
      HPET            HPQOEM        TYLSBURG
      MCFG            HPQOEM        TYLSBURG
      ASF!            HPQOEM        TYLSBURG
      TCPA            HPQOEM        TYLSBURG
      SLIC            HPQOEM        SLIC-WKS
      DMAR            HPQOEM        TYLSBURG
      SSDT            INTEL        PPM RCM

    I had read this. This is what I get from MGADiag. I tried several ways to activate, onscreen, three calls to MS and two to HP. The MS people tried very hard to help, the HP, not so much. So, here's this.
      My Computer


  6. Posts : 42
    Windows 7 Pro x64 SP1
    Thread Starter
       #6

    By the way, my System screen does say Windows is Genuine and Activated.
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    So far you have done a good job supplying information. I will see if I can find a expert to take a look.
      My Computer


  8. Posts : 42
    Windows 7 Pro x64 SP1
    Thread Starter
       #8

    As before, thank you, Layback Bear.

    fibber
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

    Installing the Intel Rapid Storage Drivers
    try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

    (you want the iata_enu.exe download)

    Once complete, please reboot twice, then post another MGADiag report.
      My Computer


  10. Posts : 42
    Windows 7 Pro x64 SP1
    Thread Starter
       #10

    Did that just now and rebooted. It wanted to reboot twice, so I figured what the heck. Thank you, NoelDP.
      My Computer


 
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