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Windows 7: Update KB3008627 repeatedly fails, error 800B0100

16 Feb 2015   #1
CharlieBrown22

64-bit Windows 7 Home Premium
 
 
Update KB3008627 repeatedly fails, error 800B0100

Hi guys,

I followed the instructions listed here before posting.

Update KB3008627 repeatedly fails when installing.

The error code given is 800B0100.

The zip file of the Windows logs is 54 MB, so I cannot attach it to this post. Instead, here is a link to it through my Dropbox:
https://www.dropbox.com/s/xu1otiq2epvb8ks/CBS.zip?dl=0

Any help would be greatly appreciated!


My System SpecsSystem Spec
.
17 Feb 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There are no errors showing in the SFC or CheckSUR logs.
However, there is a rather interesting error sequence in the background CBS data...
Code:
2015-02-16 13:29:18, Info                  CBS    Appl: Evaluating package applicability for package Package_75_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0, applicable state: Absent
2015-02-16 13:29:18, Info                  CBS    Plan: Skipping package since its start state and target state are both absent for package: Package_75_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0, current: Absent, pending: Default, start: Absent, applicable: Absent, targeted: Absent, limit: Installed
2015-02-16 13:29:18, Info                  CBS    WinVerifyTrust failed [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2015-02-16 13:29:18, Error                 CBS    Failed to verify if mum file \\?\C:\Windows\SoftwareDistribution\Download\8f9a9b3d3f537e16d44658fab3050ee8\Package_76_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum is vouched for by catalog \\?\C:\Windows\SoftwareDistribution\Download\8f9a9b3d3f537e16d44658fab3050ee8\Package_76_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.cat. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2015-02-16 13:29:18, Info                  CBS    Failed to initialize package: Package_76_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0, from path: \\?\C:\Windows\SoftwareDistribution\Download\8f9a9b3d3f537e16d44658fab3050ee8\Package_76_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum, existing package: 0 [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2015-02-16 13:29:18, Error                 CBS    Failed to resolve child of Package: Package_for_KB3008627_SP1~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2015-02-16 13:29:18, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2015-02-16 13:29:18, Info                  CBS    Failed to add package: Package_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2015-02-16 13:29:18, Info                  CBS    Failed to prepare starting packages [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2015-02-16 13:29:18, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2015-02-16 13:29:18, Info                  CBS    WER: Generating failure report for package: Package_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0, status: 0x800b0100, failure source: CBS Other, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
This to me indicates a minor corruption in the SoftwareDownload folder.
I would suggest deleting the folder C:\Windows\SoftwareDistribution\Download\8f9a9b3d3f537e16d44658fab3050ee8 and then doing a Check for Updates.
Attempt to install KB3008627 again, and post back with results.
My System SpecsSystem Spec
18 Feb 2015   #3
CharlieBrown22

64-bit Windows 7 Home Premium
 
 

Thank you for the response NoelDP!

I followed your instructions by deleting the folder and trying again. The update still failed, but under a different error code now. Error Code: 80246007

The link to the new logs is here:
https://www.dropbox.com/s/x71oivg061...CBS_2.zip?dl=0

Thank you so much for your help!
My System SpecsSystem Spec
.

18 Feb 2015   #4
CharlieBrown22

64-bit Windows 7 Home Premium
 
 

Never mind, I tried installing the update again, and it worked without any problems.

Thank you NoelDP!
My System SpecsSystem Spec
18 Feb 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great news!

Good luck.
My System SpecsSystem Spec
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 Update KB3008627 repeatedly fails, error 800B0100




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