New
#11
Unfortunately the notebook came with Windows 7 installed by the manufacturer (HP). All I have is the recovery disks I had to burn when the notebook was new. I understand that doing a recovery install means selecting 'Upgrade' and I do not know if the recovery disks have this option.
What if I just ignore the offending update and carry on without it? Or is there any other straightforward alternative to rid the notebook of corrupt files so that the update will install? You will know from my earlier messages that I can make no claim to being very computer savvy.