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Windows 7: error 8007010B while attempting to update

22 Feb 2015   #1

Windows 7 Professional x64
error 8007010B while attempting to update

Hello all

Like most of the people here, I can't update anymore. I'm running Windows 7 Professional x64. The error message I get is 8007010B. Attached are the log-files of the CBS-folder right after running SURT and SFC.

SFC doesn't work quite well. This is what I get at the prompt:
Microsoft Windows [versie 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle rechten voorbehouden.

C:\Windows\system32>sfc /scannow

Systeemcontrole wordt gestart. Dit proces kan enkele minuten duren.

Verificatiefase van systeemscan wordt gestart.
Verificatie is 9% voltooid.

De aangevraagde bewerking kan niet worden uitgevoerd.


To be complete (I also read some other threats on this forum), I ran a Checkdisk and this is the result. I understand not everybody reads Dutch, so bottomline is I have 4kb at bad sectors. So I guess just one cluster...
Logboeknaam: Application
Bron: Microsoft-Windows-Wininit
Datum: 22/02/2015 19:10:18
Taakcategorie: Geen
Niveau: Informatie
Trefwoorden: Klassiek
Gebruiker: n.v.t.
Computer: Gandalf

Het bestandssysteem op C: wordt gecontroleerd...
Het type bestandssysteem is NTFS.

Er is in een eerder stadium een schijfcontrole gepland.
Windows zal de schijf nu controleren.

Bestanden controleren (stap 1 van 5)...
254464 bestandsrecords verwerkt.

De bestandscontrole is voltooid.
1679 records met grote bestanden verwerkt.

0 records met beschadigde bestanden verwerkt.

2 EA-records verwerkt.

85 reparserecords verwerkt.

Indices controleren (stap 2 van 5)...
336226 indexvermeldingen verwerkt.

De indexcontrole voltooid.
0 niet-ge´ndexeerde bestanden gecontroleerd.

0 niet-ge´ndexeerde bestanden hersteld.

CHKDSK controleert de security descriptors (stap 3 van 5)...
254464 bestands-SD's/-SID's verwerkt.

1169 ongebruikte indexingangen in de index $SII
van het bestand 0x9 verwijderen.
1169 ongebruikte indexingangen in de index $SDH
van het bestand 0x9 verwijderen.
1169 ongebruikte security descriptors verwijderen.
De controle van security descriptors is voltooid.
40882 gegevensbestanden verwerkt.

Het USN-logboek controleren...
36622152 USN-bytes verwerkt.

Controle van USN-logboek is voltooid.
CHKDSK controleert de bestandsgegevens (stap 4 van 5)...
254448 bestanden verwerkt.

De controle van bestandsgegevens is voltooid.
Vrije ruimte controleren (stap 5 van 5)...
197124583 vrije clusters verwerkt.

De controle op vrije schijfruimte is voltooid.
Het bestandssysteem is gecontroleerd. Er zijn geen problemen vastgesteld.

878438316 kB totale schijfruimte.
89419780 kB in 190664 bestanden.
130508 kB in 40883 indexen.
4 kB in beschadigde sectoren.
389688 kB in gebruik door het systeem.
Het logboekbestand neemt 65536 kB in beslag.
788498336 kB beschikbaar op schijf.

4096 bytes per cluster
219609579 clusters in totaal op schijf
197124584 clusters beschikbaar op schijf

Interne info:
00 e2 03 00 86 88 03 00 a1 ad 06 00 00 00 00 00 ................
e9 76 00 00 55 00 00 00 00 00 00 00 00 00 00 00 .v..U...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

De schijfcontrole is voltooid.
Een ogenblik geduld. De computer wordt opnieuw opgestart.

Thank you very much!

My System SpecsSystem Spec
22 Feb 2015   #2

Windows 7 Professional x64

Here is also the windowsupdate.log

Attached Files
File Type: log WindowsUpdate.log (1.63 MB, 2 views)
My System SpecsSystem Spec
23 Feb 2015   #3

Windows 7 Professional x64

Here are four of five cab-files from the folder (if you'll need them). the fifth one is too big and need to be splitted.
My System SpecsSystem Spec

23 Feb 2015   #4

Windows 7 Professional x64

this is the first part of the fifth cab-file. the extension needs to be changed to ".zip.001"
My System SpecsSystem Spec
23 Feb 2015   #5

Windows 7 Professional x64

the second part, extension needs to be changed to ".zip.002"

thing I have already done by now:
uninstall every program there is to find
trying to install updates manually through the downloadcenter
download the .cat en .mum files I missed according previous surt-files (downloaded from a Japanese server) and placed it un the according Temp-folder
My System SpecsSystem Spec
23 Feb 2015   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

You should back up your data to external media - there are early signs that your hard drive may be failing.

CheckSUR found and fixed 3 problems.
From the looks of the other data, you have a corrupt download.

This could be due to corruption in the SoftwareDistribution folder - the problem with that the conventional cure can lead to problems later on, if not handled properly, and you will lose your Update history (but the updates will still be installed, and viewable in the Installed Updates listing).

Open an Elevated Command Prompt
Run the following commands

REN C:\WINDOWS\SoftwareDistribution SDOLD

then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed
then go back to Windows updates and install the others.
My System SpecsSystem Spec
24 Feb 2015   #7

Windows 7 Professional x64

Thank you very much, Noel. That would be already the third hard drive that's failing on this system, so I guess I have another hardware problem on my system. But that's for another topic...

I will follow your advice tomorrow, when I'm home and come back to you.

My System SpecsSystem Spec
25 Feb 2015   #8

Windows 7 Professional x64

Hello Noel

I did what you asked. When I looked for updates again after those 10 minutes, it said that I needed to install an update for Windows update first. When I tried, the windows just disappeared. So I went back to Configscreen --> Windowsupdate and I needed to search again. I got the 8024001B-error, so I left the computer for her needed private time

When I came back after about half an hour, I retried. Same error: Windows update needs an update. But I still can't (window disapearing). I turn off with the option "install updates and turn off", but no install done. I turned on again and now I have or "windowsupdate needs an update" or "8007010B".

The log of windowsupdate is again attached, the output of sfc hasn't changed (stops at 9 %) and I'm now running SURT again. Will upload the folder when done.

Attached Files
File Type: log WindowsUpdate.log (1.05 MB, 2 views)
My System SpecsSystem Spec
25 Feb 2015   #9

Windows 7 Professional x64

the CBS-foler

thank you very much!
My System SpecsSystem Spec
25 Feb 2015   #10

Windows 7 Professional x64

hmmm... he keeps fixing the three files. So I guess they aren't really fixed...
My System SpecsSystem Spec

 error 8007010B while attempting to update

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