SFC /Scannow will not run due to Windows Resource Protection.

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  1. Posts : 8
    Windows 7 Home Premium 32bit
       #1

    SFC /Scannow will not run due to Windows Resource Protection.


    First off Hello I'm new on here nice to meet ya.

    I'm running windows 7 32bit, I just now begun noticing problems with my computer when the windows update service kept displaying the same updates and never would search for new updates, so I ended up forcing it to search and I got the the dreaded 80073712 error code, Done some searching on the Microsoft website tried their fix it stuff which normally does work, this time nothing worked. I tried the System Update Readiness Tool it didn't fix anything, so tried to run a sfc scan through command prompt as admin and I got the "Windows Resource Protection could not perform the requested operation before the scan even started.

    Somebody on another forum was helping me and after sending them the cbs.txt file and other files it was determined that my COMPONENTS hive is either corrupt or damn near empty. I stumbled upon a thread titled "Empty COMPONENTS hive" where a member here called NoelDP was helping this other member substitute or rebuild his COMPONENTS hive and I was really hoping he could possibly assist me in hopefully doing the same thing or finding another solution.

    I have attached the cbs.txt file for you, please let me know if you require anything else. Thank you!
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Well you posted in the wrong place but I will find Noel for you.
    He is normally very busy so just hang in there.
      My Computer


  3. Posts : 8
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Sorry I wasn't aware that I had posted this in the wrong thread, I figured since the problem was preventing me from using windows update that this would be a good place to start, and thank you, for passing word to him, but if you want to help me instead I will not say no
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    The indications are certainly that there is corruption in the hive...

    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

    Please also open an Elevated Command Prompt, and run the following command:
    DIR C:\Windows\System32\config\COMPONENTS.*

    post the results

    Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
    (you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

    Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
    The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

    Then zip the CheckSUR.log and upload it to your OneDrive Public folder so I can take a look - post a link in your reply.
      My Computer


  5. Posts : 8
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    Here is the link to the componets file you requested.
    Microsoft services

    and here are the results you asked for as well.

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Windows\system32>DIR C:\Windows\System32\config\COMPONENTS
     Volume in drive C is COMPAQ
     Volume Serial Number is 6E75-50A0
    
     Directory of C:\Windows\System32\config
    
    02/23/2015  07:18 PM           262,144 components
                   1 File(s)        262,144 bytes
                   0 Dir(s)  89,756,147,712 bytes free
    
    C:\Windows\system32>
    Here is the link to both the checksur and checksur.persist.log file you requested

    Microsoft services
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Sorry - you appear to have misread the command I posted.... ('ll take to opportunity to amend it slightly anyhow...)


    DIR C:\Windows\System32\config\COMPONENTS.* /S

    Please run this one and post the results.
      My Computer


  7. Posts : 8
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    Here you go.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>DIR C:\Windows\System32\config\COMPONENTS.* /S
    Volume in drive C is COMPAQ
    Volume Serial Number is 6E75-50A0

    Directory of C:\Windows\System32\config

    02/23/2015 07:18 PM 262,144 components
    1 File(s) 262,144 bytes

    Total Files Listed:
    1 File(s) 262,144 bytes
    0 Dir(s) 151,597,023,232 bytes free

    C:\Windows\system32>
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    I was afraid of that - unless you have a System Restore point with a functional COMPONENTS hive, you're going to have to do a repair install, or even a clean install, to get back to a fully-functional system.

    There's no clues there either as to how long this problem has existed - do you know? When was the last time updates installed?
      My Computer


  9. Posts : 8
    Windows 7 Home Premium 32bit
    Thread Starter
       #9

    Unfortunately I do not have a restore point with a functional COMPONENTS hive. I have No issues trying a repair install if you think it will rebuild my hive.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    It should work - see the instructions here... Repair Install
      My Computer


 
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