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Windows 7: Windows update fails with error code 800B0100

25 Feb 2015   #1
hhhendrix

Windows 7 Ultimate 32 bit
 
 
Windows update fails with error code 800B0100

Hi,

Due to problems with interrupted updates and my graphics driver I had to re-install Windows 7 Ultimate x86 (dating from 2010).
Unfortunately, Windows can not perform updates anymore: it immediately issues an error code 800B0100.
After running several tools from Microsoft the problem still exists.
So now I turn to the real experts and hope you guys can help me.
I have run the tooling suggested on your forum and attached the CBS files.
Now I hope you can help me.

Thanks in advance,
Hans


My System SpecsSystem Spec
.
26 Feb 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR shows these files to be you problem...
Code:
Unavailable repair files:
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat

I'll post a fix protocol later
My System SpecsSystem Spec
27 Feb 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - hhhaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder hhhaa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

28 Feb 2015   #4
hhhendrix

Windows 7 Ultimate 32 bit
 
 

Hi NoelDP,
Thanks for the quick answer.
I've followed your instructions and uploaded the new log files.
My System SpecsSystem Spec
01 Mar 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is happy now

Do a new Check for updates, and attempt to install only the oldest found update.
If it installs OK, try the rest.
If not, then post the KBnumber and the error message.
My System SpecsSystem Spec
01 Mar 2015   #6
hhhendrix

Windows 7 Ultimate 32 bit
 
 
Problem solved!

Wauw, this is fantastic! I can see the sun shining again through my Windows :)
My updates are coming in without a problem.
Thanks, man!
My System SpecsSystem Spec
02 Mar 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Glad to hear it - good luck!
My System SpecsSystem Spec
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 Windows update fails with error code 800B0100




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