Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Word file lost apparently during update

26 Feb 2015   #1

Windows 7 Home Premium
Word file lost apparently during update

I responded to messages coming up telling me urgent updates were available, though I couldn't see what could be so urgent that hadn't been a problem (at least to me and my fairly basic use of the system) for a good few years. I downloaded all the updates and it told me I had to close down and restart to activate them. However, for a number of reasons I didn't want to do that till the following day. But it wouldn't let me postpone it for more than 4 hours at a time. Among other things I had several Word docs open and being worked on. I noticed after 4 hours that when the reminder came up again I had to reset it within a specified time or it would automatically close down and restart whether I wanted it to or not. A little later I left the PC on and went out. It put itself to sleep after, I assume, the normal specified time. When I returned several hours later I activated it again and started working. But clearly I'd left it rather more than 4 hours as it suddenly closed down without any warning. When it restarted it did at least reopen the Word docs I'd had open - except one, which it said it couldn't open. When I tried to open it I discovered it had entirely disappeared from my Documents folder. I tried System Restore, but that said it wouldn't affect files, and it didn't. Or certainly that Word doc remained lost. So can anyone suggest what might have happened to that doc and why. And also, why the system has been set up to close down automatically when I didn't want it to. Seems slightly arrogant to assume that Windows updates must be more important than whatever I happened to want to do before closing down and restarting. Certainly losing that file is extremely inconvenient and makes me want to find someone I can legitimately shout at!...

My System SpecsSystem Spec
27 Feb 2015   #2

Windows 7 Home Premium

Well, I got a notice telling me to read and follow some instructions. I read 'em, but I'm afraid I didn't understand 'em. So whether anyone's seen this I don't know, as it may not become public till I do as I'm told. Anyway, it doesn't matter as, although the Word doc didn't come back when I did the system restore and then closed down and restarted, it did the NEXT time I closed down and restarted. Which just confirms my view that IT is completely random and illogical. So I'll mark it as Solved, since my particular problem is solved - though my query as to what the hell happened isn't solved at all..........
My System SpecsSystem Spec

 Word file lost apparently during update

Thread Tools

Similar help and support threads
Thread Forum
Change DOC file association back to Word 2003, after Word 2016 install
Hello everyone Until yesterday, I had only Word 2003 and Word 2010 on my computer. When I double-clicked a DOC file, it would open it in Word 2003. When I double-clicked a DOCX file, it would attempt to open it in Word 2010. I could open a DOCX file in Word 2003 if I first ran Word 2003 by...
Microsoft Office
Word could not create the work file. Check the Temp... Word 2010
I am running Windows 7 Home Premium 64-bit and Office 2010. All of a sudden, when I tried to paste text I copied from an internet page, I got a message "Word could not create the work file. Check the temp environment variable" . It worked fine this morning and is working fine now. I had...
Microsoft Office
Unable to extract zip file, too big apparently
Hi, I'm trying to extract a zip file that I made about 6 months ago that is 15.5GB according to Windows Explorer when compressed. However when I try to extract the file it claims it is unable to continue as it needs another 5.99PB. Obviously I don't have that much storage, but when I try and...
Google Docs/Word 2007 Lost File
Hi, I have been working on a school report for the past few days on Google Docs (so I could access it from home and school). Now that I am done modifying the document at school, I exported the file as a Word document. In my stupidity, I clicked 'Open' instead of 'Save' when downloading the file,...
Microsoft Office
BSOD caused by file watchdog.sys (apparently..)
Hello, I'm running Windows 7 64 bit on a fresh new system with no re-installment of OS. I've been having a BSOD and would be really glad if u could help me out... Attached is my file collection app zip, I didn't attach the perfmon log because my OS is not in English and therefore the log...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:53.
Twitter Facebook Google+