Windows Update error code 800B0100


  1. Merronsk
    Posts : 3
    Windows 7 Professional x64
       New #1

    Windows Update error code 800B0100


    Hello SevenForums, the last couple of weeks I have had problems installing 2 Security Updates, published 10-2-2015. They are the following:
    - Security Update for Windows 7 for x64-based Systems (KB3004375)
    - Security Update for Windows 7 for x64-based Systems (KB3031432)

    I have tried to install them several times since they was released, but every time I get the same Error Code: 800B0100.


    Windows Update error code 800B0100-error-code.jpg


    I have followed the steps from your "Windows Update Posting Instructions", and I have attached the logs to the thread as well.
    Attachment 351107

    Thank you in advance :)
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Here's the problem-list from CheckSUR...
    Code:
    Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-b..os-loader.resources_31bf3856ad364e35_6.1.7601.22921_en-us_d53a7a6013cbe180.manifest
 winsxs\manifests\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_6.1.7601.22921_en-us_7b1eb90e5ff15563.manifest
 winsxs\manifests\wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.22921_none_afd63a941767cb31.manifest
 winsxs\manifests\amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.22921_none_a5819041e3070936.manifest
 winsxs\manifests\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_6.1.7601.22921_en-us_57d640fb7d2291ba.manifest
 winsxs\manifests\amd64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22921_none_0adc685748f9aac7.manifest
 winsxs\manifests\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22921_none_153112a97d5a6cc2.manifest
 winsxs\manifests\amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22921_none_2828f75fd525acd6.manifest
 winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22921_none_cad221fae3eb1d75.manifest
 winsxs\manifests\wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22921_none_327da1b209866ed1.manifest
 winsxs\manifests\amd64_microsoft-windows-codeintegrity_31bf3856ad364e35_6.1.7601.22921_none_ff19b1983487ef53.manifest
 winsxs\manifests\amd64_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.22921_none_b9c87a8c9c6eeb55.manifest
 winsxs\manifests\amd64_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7601.22921_none_c7da5784bc92a926.manifest
 winsxs\manifests\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22921_none_c0427af81650190e.manifest
 winsxs\manifests\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22921_none_6eb386772b8dac3f.manifest
 winsxs\manifests\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22921_none_b5edd0a5e1ef5713.manifest
 winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18715_none_ca57545dcac1c9ef.manifest
 winsxs\manifests\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18715_none_6e38b8da126458b9.manifest
 winsxs\manifests\amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.18715_none_a506c2a4c9ddb5b0.manifest
 winsxs\manifests\wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.18715_none_af5b6cf6fe3e77ab.manifest
 servicing\packages\Package_29_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_29_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_30_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_30_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_31_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_31_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_32_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_32_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_33_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_33_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_56_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_56_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_57_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_57_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_58_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_58_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3031432_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3031432_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
    I'll post a fix protocol later.
      My Computer
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  4. Merronsk
    Posts : 3
    Windows 7 Professional x64
    Thread Starter
       New #3

    Okay, thank you.
      My Computer
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    I've uploaded a file - mskaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder mskaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
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  7. Merronsk
    Posts : 3
    Windows 7 Professional x64
    Thread Starter
       New #5

    Hello again NoelDP, thank you for the solution, it worked just fine and I have successfully installed the two updates now..
    Here are the requested log files, if you wanna read them anyway - CheckSURLogs.rar

    Thank you again NoelDP! :)
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Great! glad it worked for you.
    Good luck.
      My Computer
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