Windows Update Error 80070490

Loray · 04 Mar 2015

I thought I'd give an update to me trying to open Temp folder. I have tried most of the day to change permissions to gain access, and I have noticed when I hold mouse over "Temp" folder it is saying it is empty. I am fairly sure I am looking in the correct place. I have gone to C: Drive, then to "Windows", then down to "Temp" folder. I must apologise for my ignorance in these matters and hope you can be patient with me. Your download worked perfectly and the Iryaa file does contain the two folders - (Manifests, and Packages)

NoelDP · 05 Mar 2015

Let's have a close look at your problems....
Open an Elevated Command Prompt, and run the following commands.

ICACLS C:\Windows\Temp
DIR C:\Windows\*.* /AL /S

the second one should take a minute or two to complete - wait until the prompt returns, then post the results.

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Loray · 05 Mar 2015

Thank you so much once again - you are amazing. I have pasted below - hope all OKMicrosoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\Temp
C:\Windows\Temp BUILTIN\Users

CI)(S,WD,AD,X)
BUILTIN\Administrators

F)
BUILTIN\Administrators

OI)(CI)(IO)(F)
NT AUTHORITY\SYSTEM

F)
NT AUTHORITY\SYSTEM

OI)(CI)(IO)(F)
CREATOR OWNER

OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>DIR C:\Windows\*.* /AL /S
Volume in drive C has no label.
Volume Serial Number is 7CE4-755B
File Not Found

C:\Windows\system32>
C:\Windows\system32>

NoelDP · 05 Mar 2015

Hmm - that looks normal enough

I should have added the following lines to make sure...

ICACLS C:\Windows\Temp\CheckSUR\Servicing
DIR C:\Windows\Temp\CheckSUR\Servicing

Please run those, and we'll see what we can see...

Loray · 05 Mar 2015

Here we go:

IICACLS C:\Windows\Temp\CheckSUR\Servicing
DIR C:\Windows\Temp\CheckSUR\Servicing
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\Temp\CheckSUR\Servicing
C:\Windows\Temp\CheckSUR\Servicing BUILTIN\Users

I)(CI)(S,WD,AD,X)
BUILTIN\Administrators

I)(OI)(CI)(F)
NT AUTHORITY\SYSTEM

I)(OI)(CI)(F)
CREATOR OWNER

I)(OI)(CI)(IO)(F)
Lorayne-PC\Lorayne

I)(OI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>DIR C:\Windows\Temp\CheckSUR\Servicing
Volume in drive C has no label.
Volume Serial Number is 7CE4-755B

Directory of C:\Windows\Temp\CheckSUR\Servicing

13/02/2015 04:16 PM <DIR> .
13/02/2015 04:16 PM <DIR> ..
13/02/2015 04:16 PM <DIR> Packages
0 File(s) 0 bytes
3 Dir(s) 436,151,091,200 bytes free

C:\Windows\system32>

NoelDP · 05 Mar 2015

That also looks fine to me - although I might have expected a Manifests folder in the last response.
I'll come back tomorrow with a possible work-through to get the proper files in the right place

NoelDP · 07 Mar 2015

Save/move/copy the extracted lryaa folder to your desktop.

then open an Elevated Command Prompt, and run the following commands:

XCOPY "%userprofile%\desktop\lryaa" C:\windows\temp\checksur\servicing /y /i /s /v /h
DIR C:\Windows\temp\checksur\servicing

post the results...

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Once that's done, run the CheckSUR tool again, and post the new C:\Windows\Logs\CBS\CeckSUR.log file.

Loray · 07 Mar 2015

Thank you so much once again - you really are the best! I hope I have done all you want in the correct way and you have had a chance to spend some time in a pub in Wales.
I just posted what is directly below this writing from command prompt, and as CheckSur is running noticed the whole comand hasn't been posted (there was more than what is posted here). I hope I haven't mucked it up. I will post CheckSur once it has completed and do the whole thing over again and post again. I hope all will be what you wanted in the long run.

XCOPY "%userprofile%\desktop\lryaa" C:\windows\temp\checksur\servicing /y /i /s /v /h*
*DIR C:\Windows\temp\checksur\servicing*

Loray · 07 Mar 2015

That's better, this is what it read last time.

I will now run CheckSur again then attach

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>*XCOPY "%userprofile%\desktop\lryaa" C:\windows\temp\checks
ur\servicing /y /i /s /v /h*
'*XCOPY' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>*DIR C:\Windows\temp\checksur\servicing*
'*DIR' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>
C:\Windows\system32>^V

NoelDP · 08 Mar 2015

There should not be an Asterisk * at the start or end of any line of command - you probably copied the commands from a non-HTML emailer (Agent?) rather than from the browser. As a result both commands failed.

please try again.