Win7 sp1 x32 - Update error 0x80073712


  1. Posts : 2
    Window 7 Professional x32
       #1

    Win7 sp1 x32 - Update error 0x80073712


    Hello.

    I have a problem with update KB2891804 - error code 0x80073712. In checksur.log there are too many errors. ? will be able to help in a similar way? thanks in advance.:)
    Win7 sp1 x32 - Update error 0x80073712 Attached Files
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Shouldn't be too much of a problem - here's the list of errors...
    Code:
    Unavailable repair files:
     winsxs\manifests\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.1.7601.18300_none_1862e28bac1f4f05.manifest
     winsxs\manifests\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.1.7601.22496_none_189131c6c5808252.manifest
     servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
     servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
     servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
     servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
     servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
     servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
     servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
     servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
     servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
     servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
     servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
     servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
    I'll post a fix protocol later.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    I've uploaded a file - dmraa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder dmraa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  4. Posts : 2
    Window 7 Professional x32
    Thread Starter
       #4

    Thanks! it worked.
      My Computer


 

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