Can anybody help me solve 0x8004fe21 error

NoelDP · 06 Apr 2015

YOu appear to be having repeated problems with overheating, leading to sudden emergency shutdowns.
You should clean out the vents on your machine, and make sure that the cooling fan is operating properly.

You appear to have had major problems with services on 26th March - possibly as a result of one of these crashes.

Going back to December, the System log shows multiple problems - Windows Search, Shadow Copy, and
ShellHWDetection detection services all timed out before they could start, and the WU errors appear to have started.

I'm beginning to think that until you can get the overheating under control, there's not a lot we can really do on the software side - and that even then, your best option may be a repair install.

paulb2010 · 06 Apr 2015

re the overheating, tell me about it! not sure how to clean the vents out though. the battery isn't holding charge and is due for a new one, but in light of the problems, I was reluctant to buy the battery if I couldn't get the laptop back on track. on the over heating side, this tends to be on the left hand side of the laptop where it gets really warm. I used to think it was the battery getting warm but on inspection battery is more back left. I better post this message before carry on as it tends to die mid some irrecoverable task i'm performing!

paulb2010 · 06 Apr 2015

do u think a new battery would cure the overheating in any way, or how to clean up the vents maybe, assuming that means going inside?

NoelDP · 06 Apr 2015

From the sound of it, it's the CPU overheating rather than the battery.
There are any number of tutorials/videos available through Google on how to clean the vents, and the fan, on laptops. If you're not entirely comfortable attempting the job yourself, it shouldn't be an expensive job in a small repair shop (avoid the big chain-stores!)

paulb2010 · 04 May 2015

Hi Noel
Thought I'd just update. My laptop seems to be back up and running well now. I resorted to digging out the factory restore cd I created on first startup all those years ago. Not before sorting out that overheating cpu though. Followed a couple of you tube clips on that one as you suggested , bought myself some thermal paste and away I went. My new battery is on order (and somewhat delayed) but the overheating has ceased, had it on a good week now so all good. Spent a good week getting it back up to date though, with antivirus, Microsoft office, explorer 11 all reinstalled, and it took numerous attempts to get the 242 windows updates to successfully install and reconfigure. But so far so good, fully updated.

NoelDP · 04 May 2015

Great news! - good luck with it!