80070002 error code when trying to update windows 7 64-bit


  1. Posts : 15
    windows 7 ultimate 64-bit
       #1

    80070002 error code when trying to update windows 7 64-bit


    I have about a 3 year old Win 7 64-bit computer. It has had Windows update issues for quite some time and always been a bit quirky. I just started reading about the error code and have done all of the appropriate response fixes from Microsoft. Let me preface this by saying I have always had issues with the memory which I am installing new chips hopefully today. Until then I was wondering if someone could have a look at the simple text that SFCFix came up with. It will be below. I also cannot run the scf /scannow command in windows or safe mode due to the usual system protection thing. I thought maybe if I posted the SFCFix log maybe someone will recognize it as being something that someone has seen. I am also attaching the CBS log. Thank you in advance.


    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-03-07 13:50:59.827
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.




    AutoAnalysis::
    WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_mdmmc28ø.inf_31sf3856ad264e35_6n1.7600.q6 385_no?e_4812c`d1f5383 34
    WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsogt-windo§s-b..io.data-cm´linetoo}_31bf38ô6ad364eã5_6.1.7601.17514_none_e6510234bbcb2a8c



    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 0
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 0
    SURT total detected corruption count: 15
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.




    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2015-03-07 13:54:20.849
    ----------------------EOF-----------------------
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    You have bitflips in the registry - possibly the result of problems with RAM.
    I suggest testing with MemTest86+ first to check that out.


    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
      My Computer


  3. Posts : 15
    windows 7 ultimate 64-bit
    Thread Starter
       #3

    I replaced the memory yesterday and I will get that zipped components directory to you soon when I get up to the business where the computer is. Thank you for your help.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Test the new RAM anyhow... some errors are the result of motherboard problems.
      My Computer


  5. Posts : 15
    windows 7 ultimate 64-bit
    Thread Starter
       #5

    Ok I will do. In the mean time I have uploaded the zipped components file to dropbox. Please let me know if you cannot access it and I will use something else. Thank you.

    https://www.dropbox.com/s/uvjsiyftik...NENTS.zip?dl=0
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    That's fine - haven't had a chance to look at it yet
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    ... finally had a chance to look at it - and it's not good news.
    There is massive corruption present - probably caused by faulty RAM.
    I doubt that the corruption is confined only to the COMPONENTS hive, so I think your best option is a repair install - or a clean install.
      My Computer


  8. Posts : 15
    windows 7 ultimate 64-bit
    Thread Starter
       #8

    Yea, clean install it is. I had a feeling from the beginning that was going to be needed. Thank you for looking into it. I appreciate your time.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Good luck with it!
      My Computer


 

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