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Windows 7: New Install KB285361 won't install

09 Mar 2015   #1
hazel123

W7 HP 64 bit
 
 
New Install KB285361 won't install

I'm doing a clean install of Windows 7 full version, on a wiped hard drive. Yesterday the updates got stuck at 153 or 192. I faffed about a bit with restore points and then decided to start from scratch again, reformatted and re-installed. Unticked IE11 update which I've had problens with before. It got stuck at 168 of 191 this time. Managed to switch off and restart and then do the updates 2 or 3 at a time. The problem seems to be these two updates which won't download or install - they just get stuck. Do I need these two updates?!!! All other updates are now done. I have hidden IE11 and am just left with the two that wont download.

KB2835361
KB3004375


My System SpecsSystem Spec
.
09 Mar 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
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 New Install KB285361 won't install




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